Roles and Responsibilities :

- Take complete ownership of the organisation's overall business performance, revenue, and profitability.

- Develop and execute business strategies to achieve short-term and long-term organisational goals.

- Manage end-to-end Profit & Loss (P&L;), including revenue growth, cost optimisation, budgeting, and profitability.

- Lead and oversee all departments, ensuring alignment with overall business objectives.

- Drive revenue generation, business development, customer acquisition, and market expansion

- Ensure productive service delivery, operational excellence, and high-quality customer experience.

- Monitor business performance through regular MIS reports, dashboards, and performance reviews.

- Ensure effective coordination between Sales, Marketing, Operations, Finance, HR, Customer Service, and other departments.

- Identify new business opportunities, revenue streams, and strategies for sustainable growth.

- Monitor budgets, control operational expenses, and ensure optimum utilisation of organisational resources.





- Identify operational gaps and implement process improvements, SOPs, and performance management systems.

- Build, mentor, and lead a high-performing leadership team while ensuring accountability at every level.

- Monitor customer satisfaction, retention, service quality, and timely resolution of critical issues.

- Ensure compliance with company policies, statutory regulations, and internal governance standards.

- Conduct regular business reviews with departmental heads and take corrective actions wherever required.

- Drive a performance-oriented culture focused on accountability, productivity, efficiency, and business results.

Job Requirements :

- Education: MBA in Business Management, or a related discipline preferred.

- Experience: 18+ years of overall professional experience, with significant experience in senior business leadership roles.

📌 Business Head (New Delhi)
🏢 Ranfort Wellness
📍 New Delhi