Business Development Associate (Bengaluru)

Business Development Associate (Bengaluru)

11 Nov
|
Material Depot
|
Bengaluru

11 Nov

Material Depot

Bengaluru

Material Depot is building the Ultimate Home Decor Destination, redefining how India shops for interiors: tiles, laminates, wall decor and more. Our online catalogue lets us read design trends in real time and work directly with manufacturers to launch new collections at speed.

Trusted by 10,000+ homes, Material Depot is transforming a ₹100,000 crore industry, making premium interiors faster, smarter and more accessible than ever before.

About the Role

As a Business Development Associate (BDA), you will work from our Bangalore office and turn leads from all our experience centers (ECs) into paying customers, converting prospects who haven't bought from us yet. You will call potential clients, especially those missed by the EC and sales teams, re-engage them, and own client coordination across every EC so no one falls through the cracks.

This role suits someone who already knows how to sell a considered, high-value purchase, whether from a D2C brand, a pre-sales desk, real estate or insurance, and wants to grow rapid in a profitable, founder-led startup.

Why Join Us

High ownership and a steep learning curve

Close collaboration with the founders and cross-functional teams

Rapid career growth, with exposure to retail operations and customer engagement

Profitable within three years, at a scale of ~$5M annualized revenue

Raised $4.5M from Accel, Whiteboard, Y Combinator and other global investors

Key Responsibilities

Call potential clients from leads across all experience centers, prioritising clients missed or dropped by the EC and sales teams

Call customers who abandoned their online carts, understand what held them back, and convert them into orders

Follow up with customers who visited an experience center but didn't buy,



and convert those visits into real sales

Understand each client's project, needs and budget, and recommend suitable materials over phone, WhatsApp and email

Provide accurate, detailed information on products, including features, benefits, alternatives and applications

Build a deep understanding of interior design and architecture products: tiles, laminates, wall decor and more

Re-engage cold and missed leads: share quotes and catalogues, book EC visits or close orders

Act as the central point of coordination between clients, EC teams and sales, tracking each client's status and handing over cleanly

Follow up on quotes, orders and deliveries so no client falls through the cracks

Handle client inquiries, complaints and concerns promptly and professionally

Keep client and lead details updated in our CRM

Work with EC and sales teams to hit monthly conversion and revenue targets

Requirements

1+ year of experience in sales, pre-sales or business development

Prior experience in at least one of these:

◦ A D2C company in Bangalore

◦ Real estate sales

◦ An insurance company

Bachelor's degree in any discipline; BBA/MBA preferred

Excellent verbal and written communication skills in English; Kannada and/or Hindi is a plus

Customer-first mindset with a problem-solving attitude

Track record of meeting or exceeding sales targets

Comfortable making a high volume of outbound calls and managing multiple client conversations at once

Based in or willing to relocate to Bangalore and work on-site from our office

Good to Have

Experience selling home decor, furniture, building materials or other high-ticket retail products

Familiarity with CRM tools

- Interest in interior design and home improvement trends

📌 Business Development Associate (Bengaluru)
🏢 Material Depot
📍 Bengaluru

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