Business Development, Analytics & Client Operations Lead

Company: TechClub Inc.

Location: Remote

Work Arrangement: Fully Remote

Role Overview

TechClub is looking for a versatile professional to support business growth, business analytics, client engagement and recruitment operations.

The role will bridge the gap between business development, client requirements, recruitment and delivery, ensuring effective coordination between daytime client interactions and the night-shift recruitment team.

Key Responsibility Allocation

50% – Business Development & Business Analytics

- Identify prospective clients and new business opportunities.
- Support lead generation, account mapping and business outreach.
- Explore potential opportunities through existing professional networks.
- Research target industries, companies and decision-makers.
- Analyse business pipelines, lead conversion and revenue opportunities.
- Develop MIS reports, dashboards and performance trackers.
- Use Advanced Excel, Power BI and SQL for business intelligence.
- Assist with proposals, presentations and client documentation.
- Track sales activities, opportunities and follow-ups.
- Identify process gaps and recommend improvements.

50% – Recruitment Coordination, Client Management & Delivery Operations
- Understand client requirements and translate them into clear recruitment specifications.
- Participate in client discussions and requirement-gathering calls.
- Coordinate daytime recruitment and sourcing activities.
- Bridge communication between daytime clients and night-shift recruiters.
- Track candidate sourcing, submissions, interviews and closures.
- Manage client updates, feedback and follow-ups.
- Monitor recruitment turnaround times and delivery SLAs.




- Identify delivery bottlenecks and coordinate timely resolution.
- Maintain recruitment trackers and operational reports.
- Ensure continuity between client expectations and recruitment execution.

Skills & Competencies
- Business Analysis and Requirements Engineering.
- Data Analytics and Business Intelligence.
- Advanced Excel, SQL and Power BI.
- KPI development and performance tracking.
- Process mapping and workflow optimisation.
- Client communication and stakeholder management.
- Business development and account research.
- Recruitment workflow coordination.
- Reporting, documentation and MIS.
- Cross-functional team coordination.

Key Performance Indicators

Business Development & Analytics
- Qualified leads and business opportunities generated.
- Client meetings and outreach support.
- Sales pipeline accuracy and reporting.
- Market and account research.
- Timely dashboards and MIS reports.
- Contribution to opportunity conversion.

Recruitment & Client Operations
- Timely requirement coordination.
- Candidate submission turnaround.
- Quality and relevance of submissions.
- Client communication and follow-ups.
- Recruitment pipeline visibility.
- SLA adherence and delivery coordination.
- Improved coordination between daytime and night-shift teams.

Expected Outcomes The individual will establish stronger daytime operational ownership while supporting TechClub's business development and existing night-shift recruitment operations.

The objective is to improve business intelligence, identify recent revenue opportunities, strengthen client relationships and ensure seamless coordination between clients, recruitment and delivery.

The role will combine analytical thinking, commercial awareness and operational execution to support TechClub's growth.

📌 Business Development, Analytics & Client Operations Lead (India)
🏢 TechClub
📍 India