Company Name - Credigo

Position: Business Analyst (BA)

Location: Gurgaon (Sector- 18)

Department: Business Strategy / Operations

Job Summary:

We are looking for a proactive and detail-oriented Business Analyst who will work closely with internal stakeholders to support business operations, process improvements, and organizational initiatives. The role also includes managing the company's digital presence through LinkedIn, website updates, and digital marketing coordination.

Key Responsibilities:

Stakeholder Management

Coordinate with internal stakeholders, including the HR Head, Audit Head, Operations Head, Finance Head, and other department heads.

Gather business requirements and understand operational challenges across departments.

Facilitate meetings, document discussions, and ensure timely follow-up on action items.

Act as a liaison between management and various business functions.

Business Analysis & Process Improvement

Analyze existing business processes and recommend improvements.

Prepare reports, dashboards, presentations, and management summaries.

Monitor ongoing projects and track deliverables.

Assist in implementing new business initiatives and process enhancements.

Digital Marketing & Branding

Manage and maintain the company's LinkedIn profile.

Create and publish engaging content aligned with the company's branding and business objectives.

Coordinate with internal teams or external agencies for digital marketing campaigns.

Track social media performance and provide periodic insights.

Website Management

Coordinate website content updates, including company news, services, career opportunities, and announcements.





Work with website developers or vendors to ensure timely updates and issue resolution.

Ensure website content is accurate, current, and aligned with company branding.

Documentation & Reporting

Prepare business documents, SOPs, presentations, and MIS reports.

Maintain records of business initiatives and stakeholder communications.

Support leadership with data analysis and business insights for decision-making.

Required Skills

Strong communication and stakeholder management skills.

Excellent analytical and problem-solving abilities.

Proficiency in Microsoft Excel, PowerPoint, and Word.

Good understanding of business processes and documentation.

Knowledge of LinkedIn management, digital marketing, and website content management.

Strong organizational and multitasking skills.

Ability to work independently and coordinate across multiple departments.

Key Competencies

Stakeholder Management

Business Analysis

Process Improvement

Digital Marketing Coordination

Website Management

Data Analysis & Reporting

Communication & Presentation Skills

Time Management

Cross-functional Collaboration

Interested candidate can share the resume on the mentioned email id- [email protected]

Regards

Ashima Massey

Human Resources

Role: Business Analyst, Industry Type: Law Enforcement / Security Services, Department: Data Science & Analytics, Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Positive Communication skill ExcelPower Point PresentationAnalytical Skills

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