- Target Achievement: Hit monthly resolution and collection goals across soft, hard, and delinquent buckets (0–30, 30+, 60+, 90+ DPD).

- Team Leadership: Direct local tele-calling and field collection executives; manage and track third-party agency performance.

- Portfolio Control: Lower roll-forward ratios, minimize bad debts, and monitor local portfolio health.

- Field Operations: Oversee or conduct critical physical field visits and high-ticket customer negotiations.

- Legal & Compliance: Ensure adherence to RBI guidelines, Fair Practice Codes, and ethical collection standards during all recovery actions (including legal notices or repo processes).

- Reporting: Track daily collection efficiency, bounce rates, and submit MIS reports to regional heads
- - Experience: 3 to 6 years of core collection and recovery experience in retail lending, microfinance, or vehicle/mortgage loans within an NBFC or bank.

- Skills: Robust local geography knowledge, negotiation tactics, team management, and basic data analytics.

- Education: Graduate in any stream

📌 Branch Collection Manager (Bulandshahr)
🏢 India Shelter
📍 Bulandshahr