This is a remote position.

Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is recruiting for BMC Helix Operations Management (AIOps) on behalf of one of their blue-chip international clients to join their organization in India.

Job Title: BMC Helix Operations Management (AIOps)

Employment: Full time

Start Date: November/2026

Country: India - Remote

Salary range: dependent upon experience

Contact: Ashwini Chawan on: +49 (0) 89 23 88 98 35

Key Responsibilities:

- Design monitoring and event management: deployment packages, event, blackout and monitoring policies, role-based access.
- Build event enrichment and multivariate anomaly policies.
- Tune baselines and reduce noise.
- Integrate event sources: network management systems, OSS fault managers, cloud monitors, log pipelines, and Helix ITSM for incident creation.
- Design dashboards for operations leaders.
- Prove MTTR and noise-reduction gains with numbers.
- Run on-premises container deployments where SaaS is not allowed,



together with the customer´s platform team.
- Hand over runbooks and train the operations centre.

Experience/Qualifications:

- 5 or more years on BMC monitoring and event management (TrueSight or Helix Operations Management) in production.
- BMC Certified Qualified: Helix Operations Management 25.x (or Associate at offer and Professional within 90 days).
- BMC Certified Associate: Helix Operations Management 25.x for Administrators and Consultants.
- At least one integration delivered to a network management system, OSS fault manager or cloud monitoring service.
- Linux, scripting and REST APIs.
- ITIL 4 Foundation.
- BMC Certified Associate: Helix Service Monitoring 26.x for Operators.
- BMC Certified Associate: Helix On-Premises IT Operations Management Container Deployment 23.x, or Certified Kubernetes Administrator (CKA).
- BMC Certified Associate: HelixGPT 26.1 Administering for Service Management.
- Telecom network operations or service assurance background.

- Languages: English

📌 BMC Helix Operations Management (AIOps) Consultant (India)
🏢 Manning Global
📍 India