Company Description Canara HSBC Life Insurance Company Limited is a joint venture promoted by Canara Bank and HSBC Insurance (Asia Pacific) Holdings Limited, with Punjab National Bank and other public shareholders as investors. Headquartered in Gurugram, Haryana, the company operates more than 100 branch offices across India and follows a bancassurance-led model, partnering with leading banks. For over 17 years, it has offered a wide range of life insurance solutions, including term plans, retirement products, credit life, and employee benefit schemes to customers in Tier 1, 2, and 3 cities.

The company serves individuals and groups through partner banks and digital channels, focusing on simpler insurance and faster claim processes. Guided by its “Promises Ka Partner” philosophy, Canara HSBC Life Insurance aims to keep customer promises at the center of its service delivery.

Role Description This is a full-time, in office Back Office Assistant role based in Kolkata.

The Back Office

Assistant will handle day-to-day administrative and operational tasks, including data entry, document management, record keeping, and preparation of reports related to insurance policies and customer accounts. The role involves coordinating with internal teams to ensure accurate processing of applications, renewals, payouts, and other service requests within defined timelines.





The Back Office

Assistant will support customer-facing teams by updating systems, maintaining compliance with internal policies and regulatory guidelines, and resolving basic queries received from branches or partner banks. The role also requires maintaining confidentiality of customer information and contributing to process improvements for higher efficiency and accuracy.

Qualifications Candidates should possess skills in Back Office Operations and Administrative Assistance to manage documentation, data entry, and routine office processes efficiently. Candidates should possess strong Analytical Skills to review data, identify discrepancies, and support accurate reporting and policy servicing. Candidates should possess effective Communication and Customer Service skills to coordinate with internal stakeholders and support resolution of customer requests received through branches.

Candidates should be proficient in basic computer applications (MS Office, spreadsheets, email) and familiar with data management or CRM systems.

Pay: From ₹20,000.00 per month

Benefits

- Flexible schedule
- Health insurance
- Provident Fund

Education:
- Higher Secondary(12th Pass) (Preferred)

Language:
- Bengali, Hindi (Preferred)

Work Location: In person

📌 Back office Executive (Kolkata)
🏢 Canara HSBC Life Insurance
📍 Kolkata