Company Description UCAL EXPORT PVT LTD is part of the UCAL Group of Companies, which has over a century of manufacturing heritage. The company specializes in supplying a comprehensive range of high-quality, genuine spare parts for automotive applications. With robust global sourcing capabilities, UCAL EXPORT PVT LTD secures authentic parts from around the world to provide competitive pricing to customers.

The organization focuses on reliability, value, and long-term partnerships in the automotive aftermarket. This environment offers opportunities to learn from deep industry experience and contribute to a growing customer-focused business.

Title: Associate Customer Account Management

Department: Sales

Job Location: Chennai, Mount road.

:

- Manage the complete order process in ERP from RFQ to PI, including creation of RFQs, PIs, PI line updates, and confirmed order analysis.
- - Update PI line items based on order analysis and created the final Proforma Invoice (PI).
- - Modify Proforma Invoices (PI) to update MOQ,



process cancellations, adjust price changes, and update superseded (SS) parts.
- - Coordinate Statement of Accounts (SOA) with customer and the finance department
- - Consolidate invoices and prepare invoice summaries.
- - Reconcile the order planner by updating superseded (SS) parts, Minimum Order Quantity (MOQ), and processing order cancellations.
- - Coordinate with the Logistics team regarding shipment and delivery schedules.
- - Manage and follow up on backend documentation pertaining to the various sales leads, daily tasks related to customer and internal matters.
- - Handle various web orders such as EMAX & APMG, APEC ETC.,
- - Handle overall stock (ESCALATED) and analyze stock-related orders.
- - Create claims and coordinate with relevant departments for resolution
- - Generate backorder and readiness reports.

📌 Associate Customer Account Specialist (Chennai)
🏢 UCAL EXPORT
📍 Chennai