— Assistant Manager

Level: Assistant Manager (AM)

Reports To: Manager / AVP

Location: Ahmedabad

Timing: 2PM to 11PM

About the Role

We are seeking a highly dynamic and result-oriented Assistant Manager to lead our delivery team for our US-based clients. In this role, you will be the bridge between our US clients and the execution team. You will be directly responsible for establishing robust processes, coaching and upskilling team members, managing day-to-day operations, and ensuring that all project deliverables are met with the highest quality and strictly within US time zones and SLAs.

Key Responsibilities

Client & Stakeholder Management

- Act as a primary point of contact for client-facing communication, managing expectations and resolving queries independently
- Coordinate with client finance teams, auditors and internal stakeholders as needed
- Handle ambiguous or uncertain client questions with sound judgment, escalating appropriately rather than guessing
- Understand US business culture, nuances, and communication styles to build strong, trust-based relationships.
- Proactively manage and mitigate client escalations with data-driven root cause analysis (RCA) and corrective actions.

Team Management

- Lead, mentor, and inspire a team of professionals, fostering a culture of accountability and continuous improvement.
- Conduct regular 1-on-1s, identify skill gaps, and implement targeted coaching plans or Individual Development Plans (IDPs).
- Manage team performance, conduct appraisals, and build a strong pipeline of next-generation leaders within the team.
- Review day-to-day accounting operations for assigned client(s) - bookkeeping,



reconciliations and journal entries
- Lead month-end and year-end close, ensuring accuracy and on-time delivery of financial statements
- Apply US GAAP principles to keep financial reporting accurate and compliant
- Review financial data to identify trends, variances and areas needing correction or improvement
- Prepare and manage budgets and forecasts for client engagements
- Own weekly cash flow forecasting, flagging shortfalls or timing issues proactively

Process Building & Optimization

- Analyze existing workflows, identify bottlenecks, and design scalable, standardized operational processes (SOPs).
- Implement best practices and automation where applicable to improve efficiency, reduce turnaround time (TAT), and eliminate human error.
- Ensure rigorous documentation of all processes to maintain business continuity.

Required Skills & Experience

- 5 years of experience with a qualified qualification (CA/ US CPA)
- Strong working knowledge of US GAAP
- Good experience with budgeting and weekly cash forecasting
- Proficiency with at least one of QuickBooks, Microsoft Dynamics or NetSuite; exposure to more than one preferred
- Strong client-facing experience with excellent verbal and written English communication
- Strong analytical and problem-solving skills
- Prior experience managing, training or mentoring a small team
- Demonstrated ability to plan and prioritize workload across multiple clients and deadlines
- Advanced Excel skills

Nice-to-Haves (Preferred):

- Certifications in Lean Six Sigma (Green/Black Belt), PMP, or Agile methodologies.
- Experience in transitioning or onboarding new US client processes from scratch

📌 Assistant Manager - US Accounting (Ahmedabad)
🏢 KMK
📍 Ahmedabad