Note:

- Requires shift: 2pm to 11 pm
- Location Preferences: Noida, Gurugram, Hyderabad, Mumbai
- Should have current experience on US Talent Acquisition

The TA & Pre-Boarding Manager is responsible for leading the end-to-end Talent Acquisition Operations and Pre-Boarding Services function globally, ensuring seamless candidate-to-employee transition, superior stakeholder experience, operational excellence, and compliance across all regions.

The role leads critical recruitment support processes including interview coordination, offer management, pre-boarding, background screening, onboarding readiness, vendor governance, stakeholder management, reporting, process optimization, and people leadership. The incumbent is expected to drive process standardization, eliminate single points of failure, build operational resilience, and continuously enhance service delivery through automation and best practices

- Talent Acquisition & Pre-Boarding Operations: Lead end-to-end global TA Operations, including interview scheduling, offer management, pre-boarding, onboarding readiness, and candidate lifecycle management, ensuring SLAs, quality, and stakeholder expectations are consistently met.
- Background Screening & Compliance: Oversee global background screening operations, vendor performance, compliance requirements, risk mitigation, and timely resolution of exceptions and escalations.
- Operational Excellence & Transformation: Drive process standardization, documentation, governance, automation, and continuous improvement initiatives to enhance efficiency, scalability, and service quality.
- Risk Management & Business Continuity: Identify operational risks, establish contingency and succession plans, ensure knowledge retention, and build adequate cross-training and backup coverage for critical processes.
- Stakeholder & Governance Management: Partner with Talent Acquisition, HR, Payroll, IT,



business leaders, and external vendors; manage escalations; and provide regular service, risk, and performance updates to leadership.
- People Leadership: Lead, coach, and develop a global team of recruiters, coordinators, and specialists, driving performance, engagement, capability building, workforce planning, and succession readiness.
- Reporting & Analytics: Manage operational dashboards, analyze hiring and onboarding trends, provide actionable insights, and leverage data to improve candidate experience and operational performance.

People Management Responsibilities

- Lead and develop global recruiters, coordinators, and operations specialists.
- Drive workforce planning, resource allocation, performance management, and succession planning.
- Establish cross-skilling, knowledge management, and capability development programs to improve operational resilience.

Critical Deliverables

- Talent Acquisition Operations & Candidate Lifecycle Management
- Interview Scheduling, Offer Management & Pre-Boarding Delivery
- Background Screening & Onboarding Readiness
- Candidate and Hiring Manager Experience
- SLA, Quality & Compliance Management
- Operational Governance, Reporting & Analytics
- Process Documentation, Standardization & Risk Controls
- Team Leadership, Cross-Training & Business Continuity
- Automation, Continuous Improvement & Transformation Initiatives

Experience

- Senior level experience of HR Shared Services, Talent Acquisition Operations, HR Operations, or People Services experience.
- Minimum 3-5 years of people leadership experience.
- Experience supporting global stakeholders across multiple regions.
- Experience managing high-volume hiring and onboarding operations.

Technology Skills

- Oracle HCM / ORC
- Applicant Tracking Systems (ATS)
- ServiceNow
- Microsoft Excel (Advanced)
- Power BI
- E-Verify / I9 / HireRight
- Microsoft Power Platform
- HR Reporting Tools

📌 Assistant Manager / Manager - Talent Acquisition & Pre-Boarding Operations (Noida)
🏢 Genpact
📍 Noida