Job Summary

We are looking for a dynamic and result-oriented Area Head to oversee multiple retail stores, drive business growth, ensure operational excellence, and lead store teams. The candidate will be responsible for achieving sales targets, improving store performance, and maintaining consistent customer service standards across all assigned locations.

Key Responsibilities

1. Sales & Business Performance**

- Achieve monthly and annual sales targets across assigned stores.
- Monitor store-wise sales and identify growth opportunities.
- Drive revenue through upselling, cross-selling, and promotional activities.
- Analyze sales reports and take corrective actions.

1. Store Operations & Management**

- Oversee daily operations of all assigned stores.
- Conduct regular store visits and operational audits.

1. Team Management**

- Lead, guide, and motivate Store Managers and their teams.
- Monitor employee performance and productivity.
- Identify training requirements and support employee development.




- Ensure proper staffing and manpower planning.

1. Customer Experience**

- Ensure excellent customer service across all stores.
- Handle customer complaints and escalations.
- Maintain service standards and qualified customer interaction.

5. Inventory Management

- Monitor stock levels and ensure timely replenishment.
- Control stock discrepancies, damages, and inventory losses.
- Coordinate with warehouse and supply chain teams.
- Ensure proper product handling and display.

6. Reporting & Coordination

- Submit daily, weekly, and monthly performance reports.
- Track sales, expenses, profitability, and store productivity.
- Coordinate with HR, Finance, Marketing, and Operations teams.
- Report business updates and improvement plans to senior management.

Pay: From ₹50,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Area Head (Mumbai)
🏢 Bikester Global
📍 Mumbai