11 Nov
|
Tech Mahindra
|
Chennai
11 Nov
Tech Mahindra
Chennai
- Provide L2/L3 production and application support for Teamcenter, PML and CATIA.
- Support automotive engineering users across Product Lifecycle Management (PLM) processes.
- Troubleshoot issues related to CAD data, product structures, BOM, workflows, access and system integrations.
- Handle incidents/service requests from logging through resolution and closure within agreed SLA/KPIs.
- Coordinate with application, infrastructure and engineering teams for complex issue resolution.
- Perform RCA for recurring incidents and implement preventive/corrective actions.
- Support application releases, patches, upgrades and configuration changes.
- Maintain KEDB, SOPs, known-error resolutions and troubleshooting documentation.
Mandatory Skills
- Teamcenter
- CATIA
- PML
- PLM/Application Production Support
- Automotive BOM/Product Structure & Engineering Change processes
- Incident, Problem and Change Management
📌 AMO – Teamcenter / PML / CATIA (Chennai)
🏢 Tech Mahindra
📍 Chennai