Key Responsibilities

- Analyze business processes and identify automation opportunities.

- Build and maintain AI agents using OpenAI, Claude, Dify, Flowise, Typebot, and similar platforms.

- Create automation workflows using n8n, Make, Zapier, and related tools.

- Integrate AI systems with CRM, ATS, WhatsApp, Slack, Email, Google Workspace, and databases.

- Develop API and webhook-based integrations.

- Build AI-to-human escalation workflows where required.

- Automate reporting, follow-ups, document validation, and operational tasks.

- Monitor AI performance, accuracy, and compliance.

- Maintain documentation and train internal teams on automation workflows.

Requirements

Required Skills

- Experience with OpenAI API, Claude API, or other LLMs.

- Hands-on experience with n8n, Make, Zapier, or similar automation platforms.

- Knowledge of Dify,



Flowise, LangChain, Typebot, Chatwoot, or related tools.

- Solid API integration and webhook experience.

- Proficiency in Python or Node.js.

- Experience with CRM, ATS, or business system integrations.

- Familiarity with Google Workspace, Slack automation, and databases.

- Strong problem-solving and analytical skills.

Benefits

Preferred Skills

- Experience with Zoho CRM, Zoho Creator, Zoho Books, or Twenty CRM.

- Knowledge of WhatsApp Cloud API, Evolution API, or WAHA.

- HR, recruitment, or staffing automation experience.

- Experience building multi-agent AI workflows.

- Docker, VPS, or cloud deployment knowledge.

📌 AI Operations Automation Lead (Noida)
🏢 Hirekeyz
📍 Noida