We are looking for enthusiastic and target-driven Academic Counsellors to join our growing higher education team. The role involves counselling prospective students and parents, understanding their educational requirements, recommending suitable UG/PG programs, and driving student admissions through effective communication and relationship management.
Key Responsibilities:
- Handle inbound and outbound leads through calls, emails, and other communication channels.
- Counsel prospective students and parents regarding online UG and PG programs.
- Understand student requirements and recommend suitable academic programs.
- Convert prospective leads into successful admissions by highlighting program advantages and career opportunities.
- Drive monthly admission and revenue targets.
- Guide students through the complete admission and enrolment process.
- Assist with application forms, documentation, and fee payment procedures.
- Maintain accurate lead records and follow-ups using CRM tools.
- Build strong relationships with prospective students and ensure a positive admission experience.
Candidate Requirements:
- Experience in Academic Counselling, Admission Counselling, Inside Sales, or B2C Sales.
- Experience in EdTech, Online Education, or Higher Education will be preferred.
- Strong communication skills in English and Hindi (mandatory).
- Good convincing, negotiation, and interpersonal skills.
- Ability to work in a target-driven environment.
- Basic knowledge of CRM tools and lead management.
- Comfortable working 6 days a week and extending working hours when required.