Academic Counselor - Higher Ed (India)

Academic Counselor - Higher Ed (India)

11 Nov
|
GAPS
|
India

11 Nov

GAPS

India

- Counsel prospective students on GAPS programmes, including diplomas, bachelor’s degrees, master’s degrees and qualified qualifications.

- Understand each student’s educational background, career goals and learning needs to recommend suitable programmes.

- Handle enquiries through calls, WhatsApp, email and online consultations while working remotely.

- Clearly explain programme eligibility, course structure, study mode, fees and admission requirements.

- Follow up consistently with enquiries and guide interested students through the admission process.

- Achieve agreed monthly enrolment and revenue targets while maintaining student satisfaction.

- Coordinate with the admissions and operations teams for application submissions, documents and payment follow-ups.

- Maintain accurate and timely CRM records of conversations, follow-ups and admission progress.

- Build strong relationships with prospective and enrolled students through professional, responsive communication.

- Attend online team meetings, training sessions and performance reviews.





Desired Candidate Profile

- Bachelor’s degree in any discipline.

- Previous experience in academic counselling, student recruitment, education sales or admissions preferred.

- Excellent communication skills in English; additional languages are an advantage.

- Strong telephone counselling, follow-up, negotiation and sales closing skills.

- Ability to understand student needs and provide accurate, transparent programme guidance.

- Comfortable working towards enrolment targets and managing multiple enquiries.

- Familiarity with CRM systems, Microsoft Office or Google Workspace, and online meeting tools.

- Self-motivated, organised and able to work independently in a remote environment.

- Access to a laptop or desktop, reliable internet connection and a quiet workspace.

- Availability during agreed working hours aligned with UAE business operations.

📌 Academic Counselor - Higher Ed (India)
🏢 GAPS
📍 India

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