- Counsel prospective students on GAPS programmes, including diplomas, bachelor’s degrees, master’s degrees and qualified qualifications.
- Understand each student’s educational background, career goals and learning needs to recommend suitable programmes.
- Handle enquiries through calls, WhatsApp, email and online consultations while working remotely.
- Clearly explain programme eligibility, course structure, study mode, fees and admission requirements.
- Follow up consistently with enquiries and guide interested students through the admission process.
- Achieve agreed monthly enrolment and revenue targets while maintaining student satisfaction.
- Coordinate with the admissions and operations teams for application submissions, documents and payment follow-ups.
- Maintain accurate and timely CRM records of conversations, follow-ups and admission progress.
- Build strong relationships with prospective and enrolled students through professional, responsive communication.
- Attend online team meetings, training sessions and performance reviews.
Desired Candidate Profile
- Bachelor’s degree in any discipline.
- Previous experience in academic counselling, student recruitment, education sales or admissions preferred.
- Excellent communication skills in English; additional languages are an advantage.
- Strong telephone counselling, follow-up, negotiation and sales closing skills.
- Ability to understand student needs and provide accurate, transparent programme guidance.
- Comfortable working towards enrolment targets and managing multiple enquiries.
- Familiarity with CRM systems, Microsoft Office or Google Workspace, and online meeting tools.
- Self-motivated, organised and able to work independently in a remote environment.
- Access to a laptop or desktop, reliable internet connection and a quiet workspace.
- Availability during agreed working hours aligned with UAE business operations.
📌 Academic Counselor - Higher Ed (India)
🏢 GAPS
📍 India