Job Summary

We are looking for an experienced and result-oriented Senior Academic Counsellor who can guide prospective students in selecting the right career-oriented courses, understand their educational and professional goals, and convert inquiries into successful admissions. The candidate will be responsible for handling counselling operations, achieving admission targets, mentoring junior counsellors, and ensuring an excellent student experience throughout the admission process.

Key Responsibilities

1. Student Counselling & Admissions

- Handle inbound and outbound student inquiries through calls, walk-ins, WhatsApp, and other communication channels.
- Understand students' career goals and recommend suitable courses such as Data Science, Data Analytics, Artificial Intelligence, Full Stack Development, Cloud Computing, and Digital Marketing.
- Explain course curriculum, training methodology, fee structure, placement assistance, and career opportunities.
- Convert prospective leads into confirmed admissions.

2. Sales & Target Achievement
- Achieve monthly admission and revenue targets.
- Follow up with prospective students regularly to ensure timely conversions.
- Maintain a healthy sales pipeline and manage lead databases.
- Identify opportunities to improve admission conversion rates.

3. Team Management & Mentoring
- Guide, train, and mentor junior academic counsellors.
- Monitor team performance, daily calling activities,



follow-ups, and conversions.
- Support the team in handling challenging student queries and closing admissions.
- Conduct regular performance reviews and share improvement strategies.

4. Student Relationship Management
- Build strong relationships with students and parents.
- Ensure a smooth admission experience and proper communication.
- Coordinate with academic, finance, and operations teams whenever required.
- Address student concerns and resolve queries professionally.

5. Reporting & Documentation
- Maintain accurate records of leads, follow-ups, admissions, and revenue.
- Prepare daily, weekly, and monthly performance reports.
- Track individual and team targets and provide regular updates to management.

Requirements

Required Skills & Qualifications

- Bachelor's degree in any discipline; MBA in Marketing or Business Administration preferred.
- 2–4 years of experience in academic counselling, education sales, or business development.
- Prior experience in handling admission targets and leading a counselling team is preferred.
- Excellent communication, interpersonal, and negotiation skills.
- Strong convincing, persuasion, and lead-conversion abilities.
- Good knowledge of MS Excel, CRM tools, and reporting.
- Ability to work in a target-driven environment.
- Solid leadership, problem-solving, and decision-making skills.

📌 Academic Counsellor/Advisor (Nagpur)
🏢 Fireblaze
📍 Nagpur