Key Responsibilities

- Inbound & Outbound Calls: Handle incoming admission queries and make outbound calls to prospective student databases generated from digital campaigns, walk-ins, or fairs.
- Counseling & Information Sharing: Provide explicit, accurate details regarding university programs, fee structures, scholarships, hostel facilities, and career scopes.
- Lead Conversion & Follow-Ups: Maintain regular follow-up calls with interested applicants to assist them through application form submission and fee payment.
- Database & CRM Management: Log call outcomes, student details, and follow-up schedules accurately in the university's ERP or CRM system.
- Department Coordination: Work closely with the admissions office, academic departments, and counselors to resolve specific student or parent doubts.
- Reporting: Submit daily and weekly logs of call volumes, conversions, and target achievements to the Admissions Manager.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Executive- Telecalling (Phagwara)
🏢 GNA University
📍 Phagwara