Hiring: Senior Technical Support Executive

Position: Senior Technical Support Executive
Experience: Minimum 1 Year
Job Type: Full-Time
Department: Technical Support / Customer Support

Job Description

We are looking for a skilled and experienced Senior Technical Support Executive to join our team. The ideal candidate should have good technical knowledge, excellent communication skills, and the ability to resolve customer queries efficiently.

Key Responsibilities

- Handle customer technical queries through calls, emails, and chat.
- Troubleshoot and resolve technical issues.
- Provide professional technical assistance to customers.
- Maintain customer records and support reports.
- Coordinate with internal teams for issue resolution.
- Ensure customer satisfaction and timely resolution of complaints.
- Guide junior support executives when required.

Requirements





- Minimum 1 year of experience in Technical Support.
- Valuable verbal and written communication skills.
- Basic computer and troubleshooting knowledge.
- Good problem-solving and customer-handling skills.
- Ability to work independently and in a team.
- Graduate preferred.

What We Offer

- Competitive Salary.
- Professional Work Environment.
- Career Growth Opportunities.
- Supportive Team Environment.

Apply Now!

Interested candidates can share their updated resume and apply for this position.

Pay: ₹379,000.00 - ₹410,000.00 per year

Benefits:

- Work from home

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- Technical support: 1 year (Required)

Work Location: In person

📌 Senior Technical Support Executive (Gurugram)
🏢 GURGAON TECHNOLOGY PARK
📍 Gurugram