Hi Candidates,

Hope you are doing well.

I have below position open, if you are Comfortable with Job Description please reply me back with Your Updated Resume. After then i will give you a call, finalize the things with you and schedule your interview.

Job Description:

Position: Customer Support Executive (Voice Process)

Location: Sector 62, Noida

Salary - · Fresher – 2,89475 LPA (17,700 in hand)

· Experience (12 months & above) – 324212 LPA (20,700 in hand)

Interview Mode : F2F

Need Solid English and hindi written and speaking Communication.

Key Responsibilities:

Duties and Responsibilities

- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Determines requirements by working with customers.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfils requests by clarifying desired information,



always ensuring highest standards.

Education Requirements

Graduates/Under Graduates

Experience Requirements

Freshers or Experience of 6 months+ in any BPO

Skills and Abilities

· Excellent verbal communication and interpersonal skills

- Ability to speak and understand English and Hindi. Ability to write, read and speak English to suit business need.
- Basic Telephone Etiquettes.
- Decision Making, numerical ability & logical reasoning.
- Customer Focus and Being Attentive.

Interview Rounds

· HR Round

· VETI – Language Assessment – 5.0 and +

· Typing 25 WPM and 90% Accuracy

· Operations Round (Competency Based Interview).

· Client Round.

if you are interested, please reply me back with your updated resume to [email protected] and give a call at (phone hidden).

📌 Customer Care Executive (Noida)
🏢 RKN Business Solutions
📍 Noida