12 Nov
|
Acme Services Private
|
India
12 Nov
Acme Services Private
India
Job Description:
Administer and maintain Atlassian Cloud products (Jira Software, Jira Service Management, Confluence).
Manage user access, roles, permissions, and group configurations.
Design and implement Jira workflows, screens, custom fields, and automation rules.
Support project teams with configuration and integration requirements.
Configure and manage Jira Service Management queues, SLAs, and customer portals.
Monitor system performance, manage updates, and coordinate with Atlassian support for issue resolution.
Create and maintain project templates, dashboards, and filters for reporting and analysis.
Integrate Jira with other SaaS platforms (e.g., Slack, Git Hub, Azure Dev Ops, Salesforce).
Train users and document best practices to support effective Jira usage.
Adaptable to work on rotational shift.
📌 Jira Admin (India)
🏢 Acme Services Private
📍 India