12 Nov
|
HBox
|
Bengaluru
About HBox HBox is a fast-growing healthcare technology company building technology-enabled virtual care solutions for specialty medical practices in the United States. Our platform helps specialty practices deliver scalable care outside the clinic through virtual care programs, patient engagement, technology, clinical workflows and AI-enabled solutions. The Role As HBox continues to scale, we are looking for an exceptional Chief of Staff & Executive Assistant to the Founder & CEO, based in Bengaluru. This is not a traditional Executive Assistant role. This person will work closely with the Founder & CEO across company strategy, leadership coordination, board preparation, customer initiatives, product priorities, hiring, business analysis and day-to-day CEO-office operations. The right person will become a trusted extension of the CEO. Executive Leverage Help the CEO manage time, information, communication, meetings, travel, priorities and follow-through. Chief of Staff / Business Execution Help translate CEO priorities into action across the company, coordinate senior leaders, drive strategic initiatives and prepare the CEO for important decisions. Because HBox primarily operates in the United States, this role will be based in Bengaluru but will operate substantially during overlapping U.
S. business hours. This is an important part of the position. The person should expect to work with the CEO and U.
S. leadership team every working day, rather than simply joining occasional evening calls.
Key Responsibilities
1. Run the CEO Office Build and run a disciplined operating rhythm around the CEO so nothing important slips through the cracks. You’ll keep a clear, up-to-date view of:
• CEO priorities and key decisions
• Delegated items and follow-ups
• Upcoming meetings and important deadlines
• Customer and board commitments
• Strategic initiatives and recruiting priorities
• Key relationships Rather than waiting for direction, you’ll anticipate what needs the CEO’s attention and bring it forward at the right time. 2. Calendar & Priority Management Own the CEO’s calendar and make sure it reflects what matters most. You’ll:
• Actively manage scheduling and protect the CEO’s time for the highest-value work
• Coordinate meetings across U.
S., India, and other international time zones
• Respond in real time to schedule changes, shifting priorities, and emerging issues Because you’ll partner with the CEO daily, this role requires availability during U.
S. business hours. 3. Daily CEO Coordination Maintain a highly effective daily operating cadence with the CEO. The goal is to develop enough context that the individual increasingly anticipates what the CEO needs before being asked. 4. Meeting Preparation Make sure the CEO walks into every important meeting fully prepared. You’ll build briefings and background materials for:
• Leadership meetings and strategic planning sessions
• Board meetings and investor discussions
• Customer and partnership discussions
• Candidate interviews 5. Leadership Team Coordination Partner closely with senior leaders across Product, Engineering, Finance, Sales, Operations, Clinical, Patient Engagement, Marketing, and HR to keep the leadership team aligned and moving forward. You’ll:
• Track decisions and commitments made in leadership meetings
• Follow up with owners to keep work on track and deadlines met
• Escalate issues when needed You’re comfortable holding senior executives accountable while building strong, trusted working relationships. 6. Strategic Projects Own and drive select CEO-led initiatives from first question to final recommendation. You’ll take on open-ended strategic questions, like “Should HBox enter this market?”, and bring structure and clarity to them by:
• Defining the key questions to answer
• Scoping and conducting the needed research
• Gathering and analyzing relevant data
• Developing strategic options
• Assessing financial implications and risks
• Delivering a clear, well-supported recommendation 7. CEO Decision Support Turn complex information into transparent, actionable recommendations so the CEO can make fast, well-informed decisions. Rather than passing along raw documents and email threads, you’ll synthesize the inputs, frame the options, lay out the trade-offs, and make a recommendation, such as: “Here are three options and their trade-offs. I recommend Option B, and here’s why.” 8. Board & Investor Support Help prepare the CEO and leadership team for board meetings and investor discussions. Responsibilities may include:
• Coordinating board materials and gathering updates from each function
• Reviewing presentations and preparing CEO talking points
• Tracking board requests and managing follow-ups
• Maintaining key board documentation This role works with highly confidential company information and requires exceptional discretion and judgment 9. Executive Communication Help the CEO communicate clearly and effectively with every audience. You’ll draft and refine:
• Internal emails and leadership communications
• Customer, board, and investor communications
• Candidate outreach
• Meeting summaries and presentations Excellent written and spoken English is essential. You’re comfortable and credible engaging with senior U.
S.-based executives, customers, physicians, investors, and partners. 10. Travel & Logistics Plan and coordinate the CEO’s travel, including international trips, with a focus on making the most of the CEO’s time and productivity. Responsibilities may include:
• Booking flights, hotels, and ground transportation
• Building itineraries and coordinating schedules and meeting logistics
• Managing last-minute changes Occasional travel within India or internationally may be required.
Working Hours
(Important Requirement) HBox is primarily a U.
S.-focused business, and our Founder & CEO and senior leadership work U.
S. business hours. This role is based in Bengaluru and is built around daily overlap with the U.
S. workday, especially Central and Eastern time zones. Typical schedule: about 3:00/4:00 PM to 12:00/1:00 AM IST. Exact hours may shift with daylight saving time, CEO travel, and business needs. This gives you 5–6+ hours of real-time overlap each day so you can:
• Work directly with the CEO in real time
• Join leadership meetings and key customer discussions
• Coordinate directly with U.
S. executives
• Respond to issues and finish follow-ups while U.
S. teams are online This isn’t an occasional late-night call. Daily U.
S. overlap is a core, everyday part of the job. If you’re looking for a standard 9 AM–6 PM India schedule, this role isn’t the right fit. We’re also committed to sustainable hours. You won’t be expected to routinely work both a full India workday and a full U.
S. workday. What We Are Looking For
• Exceptional organization: You juggle dozens of priorities at once without losing track of the details.
• Strong business judgment: You know what deserves the CEO’s attention and what doesn’t, and when to escalate, delegate, or handle it yourself.
• Intellectual curiosity: You quickly get up to speed on unfamiliar industries, technologies, financial concepts, and business problems.
• High ownership: Your instinct is “How do I get this done?” and not “Whose job is this?”
• Bias for action: You spot problems early and fix them before they become urgent.
• Strong analytical
skills:
You’re comfortable with numbers, spreadsheets, business metrics, and structured problem-solving.
• Excellent communication: You engage confidently with senior executives, physicians, customers, investors, board members, employees, and external partners.
• Persistence: You follow up as many times as it takes to get things done.
• Low ego: You’re as comfortable building a strategic analysis as you are fixing a calendar conflict or travel issue. No task is beneath you.
• Discretion: You’ll handle highly confidential business and personal information. Trust and integrity are non-negotiable. Ideal Background We’re flexible about your exact path. Strong candidates often come from:
• Chief of Staff, Founder’s Office, or CEO Office roles
• Senior Executive Assistant roles
• Strategy and operations, or business operations
• Management consulting or investment banking
• Startup operations
• Program management Qualifications
• About 6–10 years of professional experience (we’ll consider exceptional candidates outside this range)
• Bachelor’s degree required; MBA a plus but not required
• Experience working directly with U.
S.-based executives or customers is highly preferred
• Background in healthcare, technology, SaaS, startups, or U.
S.-focused businesses is a plus but not required AI & Technology Orientation HBox is becoming an increasingly AI-driven company, and the CEO Office should lead the way. You’re highly comfortable using AI and modern productivity tools for:
• Research, market analysis, and competitive analysis
• Meeting preparation and summaries
• Documents, presentations, and email drafting
• Data analysis and information organization
• Workflow automation You’re always asking, “How can technology help us do this faster and better?” Location Bengaluru, India. We strongly prefer someone who can work substantially in person with the CEO and India team when required. The role can have some hybrid flexibility, but this is not intended to be a permanently remote administrative position. Requirements null
📌 Chief of Staff (Bengaluru)
🏢 HBox
📍 Bengaluru