Job Track Description:
• Requires broad technical expertise and company/industry knowledge.
• Accountable for program management functions.
• Assists others in achieving goals.
• Manages performance appraisals and pay reviews.
• Manages training for 3 or more employees.
• Manages hiring and termination actions. General Profile
• Accountable for team performance and results.
• Manages professional employees and/or supervisors.
• Adapts plans and priorities based on resource and operational challenges.
• Acts based on policies, procedures.
• Receives guidance from managers.
• Provides technical guidance to employees, colleagues, and customers. Functional Knowledge
• Understands and applies concepts in the field of expertise.
• Has growing knowledge of other disciplines. Business Expertise
• Translates strategy and priorities into work product. Impact
• Positively impacts level of service.
• Influences the team’s ability to meet quality, volume, and timeline targets.
• Guides based on policies, resource requirements, budgets, and business plans. Leadership
• Builds team engagement to meet service and operational challenges.
• Provides recommendations for OT, operational expenses, and rollup data. Problem Solving
• Resolves technical, operational and organizational problems.
• Supports problem solving across an organizational matrix. Interpersonal Skills




• Guides and influences internal and external customers, or agencies. Responsibility Statements
• Guides the delivery of moderate to complex projects, programs, and/or portfolios.
• Manages programs or projects involving department or cross-functional teams.
• Plans and directs schedules, and project budgets.
• Organizes project activities that may require interdepartmental meetings and communication.
• Ensures completion of programs/projects on schedule and within budget constraints.
• Directs the activities of project support staff and sub-contractors.
• Ensures resources are allocated and maintained to facilitate the successful completion of the project.
• Assigns and monitors work of subject matter experts, providing support and interpretation of instructions.
• Coordinates project priorities that require critical thinking and complex problem solving.
• Communicates project scope, goals and responsibilities to the project team.
• Establishes transparent stakeholder expectations and requirements.
• Develops and maintains reporting procedures.
• Monitors performance in project control activities.
• Prepares and distributes reports related to project activities, general project management, and financial issues.
• Performs other duties as assigned.
• Complies with all policies, procedures, and standards.

📌 Manager, Project Management (Bengaluru)
🏢 Conduent Business Services India
📍 Bengaluru