SEVOS is a US-based business process and technology services company serving transportation and logistics clients. Our Mohali team works as an extension of large US freight brokerages, running the operations that keep freight moving.
The Role
We're hiring experienced Carrier Operations Specialists to support carrier sales reps at a large US freight brokerage: booking loads, tracking freight and keeping every load moving from booked to delivered. This is a high-volume, US-hours role for people who already know US freight.
What you'll do
• Book loads, add carrier options and support carrier sales reps on their freight
• Track and trace loads, send digital tracking and update driver details for same-day and next-day loads
• Handle 75+ inbound and outbound carrier calls a day and respond to carrier messages quickly
• Request detention, TONU, layover, lumper and accessorial paperwork and PODs
• Escalate issues fast and keep clear notes on every load
What we're looking for
• 1+ year of hands-on experience in US freight dispatch, carrier sales, track & trace or freight brokerage (required, no freshers)
• Experience with load boards (DAT, Truckstop) and a TMS
• Robust spoken English and confidence on calls with US carriers
• Knowledge of US geography, equipment types and freight terms
• Comfortable working US Eastern hours on-site in Mohali
What we offer
• Full-time, on-site role at our Mohali office (Sector 75)
• Work directly with a major US freight brokerage
• Competitive pay for proven performers, with growth into team lead roles
To apply, send your resume and tell us how many loads you book or track per day today.