ServiceDesk - Voice Support (India)

ServiceDesk - Voice Support (India)

12 Nov
|
TRIGENT SOFTWARE PRIVATE
|
India

12 Nov

TRIGENT SOFTWARE PRIVATE

India

- IT Service Desk role for healthcare project. Should have minimum 18 months of International Call taking experience

Associate should be well versed with typical IT Service Desk tasks, including handling user issues over phone, email & tickets.

Should be familiar with Password Reset, Citrix, Outlook, Network, VPN, Internet troubleshooting techniques with usage on Service Now tool.

Should be willing to work in a 24x7 work setting (Only US shifts). Offs will be rotational.

Excellent communication is a must as client is very conscious on Softskills.

📌 ServiceDesk - Voice Support (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India

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