Oracle EBS Functional Consultant – Service Contracts

Summary
We are seeking an experienced Oracle EBS Functional Consultant specializing in Service Contracts to join our IT Services team. In this critical role, the successful candidate will leverage their expertise in the Order-to-Cash (O2C) lifecycle to drive operational efficiency and ensure seamless integration of Oracle EBS R12.1/R12.2 modules. This position is pivotal for managing complex service contract configurations, overseeing billing processes, and providing robust support across System Integration Testing (SIT), User Acceptance Testing (UAT), and production environments. The ideal skilled will possess a deep understanding of Oracle Service Contracts (OKS) and Install Base (CSI) to deliver high-quality functional specifications and strategic solutions that align with business objectives.

Responsibilities

- Manage and optimize the end-to-end Order-to-Cash (O2C) cycle, ensuring accuracy and compliance throughout the process.

- Develop and document detailed functional specifications, specifically adhering to MD.050 standards for service contract requirements.

- Lead and execute testing phases, including System Integration Testing (SIT) and User Acceptance Testing (UAT), to validate system configurations and resolve defects.





- Provide comprehensive production support, troubleshooting issues related to Oracle EBS R12.1 and R12.2 environments to minimize downtime.

- Configure and maintain Oracle Service Contracts (OKS) to meet specific client needs and operational demands.

- Administer the Oracle Install Base (CSI) to ensure accurate tracking of assets and service history.

- Oversee the setup of service contract configurations and manage associated billing structures to ensure revenue integrity.

Requirements Requirements:

- Minimum of 6 to 9 years of professional experience within the IT Services sector.

- Proven expertise in the Order-to-Cash (O2C) business cycle and its application within Oracle EBS.

- Strong proficiency in creating functional specifications, with specific knowledge of MD.050 documentation standards.

- Hands-on experience conducting SIT, UAT, and providing ongoing production support for Oracle EBS R12.1 and R12.2.

- Deep functional knowledge of Oracle Service Contracts (OKS) and Oracle Install Base (CSI) modules.

- Demonstrated ability to configure service contracts and manage complex billing scenarios.

- Relevant industry experience in IT Services with a salary expectation ranging between ₹15-17 LPA.

📌 ORACLE EBS FUNCTIONAL CONSULTANT – SERVICE CONTRACTS (India)
🏢 Vrinda International
📍 India