Job Description:

- 1. Ocean freight pricing and carrier relationships (core requirement)

- Own ocean freight pricing for the branch FCL and LCL, imports and exports including buy

- rates, sell rates and margin control.

- Build and maintain strong working relationships with shipping lines, NVOCCs, co-loaders and

- overseas agents to secure competitive rates, space and equipment, especially in peak

- season.

- Negotiate contract and spot rates, free time (detention/demurrage) and surcharges; track

- GRI, PSS, BAF and other surcharge movements.

- Prepare and approve quotations for key accounts and tenders; ensure every quote is

- profitable and commercially sound.

- Guide and train the pricing and sales team on rate structures, carrier selection, routing

- options and market trends.

- 2. Business development and branch P&L;

- Drive revenue and gross profit targets for the branch.

- Retain and grow existing key accounts; develop recent B2B customers (importers, exporters,

- manufacturers).

- Understand the cost and value of every shipment freight, local charges, CFS/ICD, transport,

- customs and protect branch margins.

- Monitor receivables and credit exposure; ensure timely collections in coordination with

- Accounts.





- Present monthly business reviews to management with clear numbers and action plans.

- 3. People leadership, engagement and development

- Get work done through people set clear targets, delegate effectively and hold the team

- accountable.

- Conduct weekly team reviews (shipment status, pricing, pending issues, sales pipeline) and

- monthly performance reviews for each team member.

- Identify skill gaps and coach team members on pricing, documentation, customer handling

- and carrier coordination.

- Build a positive, engaged team culture; handle conflicts fairly and keep attrition low.

- Identify and groom second-line leaders for succession.

- 4. Operations, documentation and compliance oversight

- Oversee smooth execution of shipments booking, documentation, CFS/ICD movement,

- customs clearance and delivery.

- Ensure accuracy of key documents: Bill of Lading, Commercial Invoice, Packing List,

- Certificate of Origin, Shipping Bill and Bill of Entry.

- Ensure compliance with Indian customs regulations, ICEGATE filings, GST/IGST requirements

- and INCOTERMS.

- Escalate and resolve customer complaints, claims and operational issues quickly.

- Coordinate with vendors transporters, CFS, CHA partners on service quality and cost.

📌 Branch Manager - Lead (India)
🏢 Acme Services Private
📍 India