Job Description
– Software Analyst Job Title: Software Analyst Designation: Analyst Department: IT / Software

Experience:
0–3 Years Employment Type: Full-Time Job Summary We are looking for a detail-oriented and analytical Software Analyst to understand business requirements, analyze software applications, identify issues, and support the development and implementation of software solutions. The ideal candidate should have good analytical, problem-solving, and communication skills, along with a basic understanding of software development processes.

Key Responsibilities
• Analyze business and technical requirements for software applications.
• Gather, document, and understand user requirements.
• Coordinate with developers, QA teams, and other stakeholders.
• Perform software testing and identify bugs or application issues.
• Prepare functional documentation, reports, and process flows.
• Troubleshoot software-related issues and provide appropriate solutions.
• Monitor application performance and suggest improvements.
• Support software implementation, upgrades, and maintenance.
• Ensure software solutions meet business requirements.
• Maintain proper documentation of system changes and updates. Required Skills
• Valuable knowledge of SDLC (Software Development Life Cycle).
• Understanding of software applications and databases.
• Basic knowledge of SQL and database management.
• Familiarity with MS Excel and documentation tools.
• Knowledge of software testing and troubleshooting.
• Strong analytical and problem-solving abilities.
• Good verbal and written communication skills.
• Ability to work collaboratively with cross-functional teams. Educational Qualification




• Bachelor's degree in Computer Science, Information Technology, or a related field.
• BCA, MCA, B.
Tech, or equivalent qualification preferred. Preferred Skills
• Knowledge of SQL, Jira, and MS Excel.
• Basic understanding of Agile and Scrum methodologies.
• Familiarity with software testing tools.
• Knowledge of requirement-gathering and documentation. Key Competencies
• Analytical Thinking
• Problem-Solving Skills
• Attention to Detail
• Communication Skills
• Team Collaboration
• Time Management Role Objective: To analyze, support, and improve software applications while ensuring smooth system functionality and alignment with business requirements. eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

📌 Analyst (Chandigarh)
🏢 eClerx
📍 Chandigarh