Company Description The Radiance Clinic, founded by Dr. Basimah Nahan, specializes in Ayurveda and cosmetology. The clinic focuses on bridging holistic science and modern skincare to deliver effective, personalized treatments. Clients benefit from age-old, trusted Ayurvedic therapies as well as advanced skin and haircare procedures. With expert guidance from Dr. Nahan, The Radiance aims to provide the best of both worlds and a high-quality care experience for every client.

Role Description The Front Desk Receptionist at The Radiance will be responsible for welcoming clients, managing check-in and check-out procedures, and ensuring a smooth front office experience. Day-to-day tasks include answering phone calls, scheduling and confirming appointments, managing client inquiries, maintaining reception area cleanliness, and handling basic clerical work such as filing, data entry, and record updates. The Receptionist will coordinate with clinic staff to support efficient operations and provide courteous, timely information to clients.

This is a full-time,



on-site role based at The Radiance in Kochi.

Qualifications

- Strong customer service and communication skills, with the ability to interact professionally and respectfully with clients and team members.
- Experience with receptionist duties and phone etiquette, including handling multi-line phone systems and managing appointment bookings.
- Proficiency in clerical skills such as data entry, filing, maintaining records, and using basic office software and scheduling tools.
- Ability to manage front desk operations, multitask in a busy setting, and maintain a calm, organized presence.
- Prior experience in a clinic, spa, wellness center, or hospitality environment is an advantage.
- High school diploma or equivalent; additional certification in office administration or customer service is a plus.
- Professional appearance, punctuality, and reliability, with a strong focus on confidentiality and client care.

📌 Front Desk Receptionist (Kochi)
🏢 THE RADIANCE
📍 Kochi