We're Hiring | Customer Success Intern

Location: Gurgaon

Company: NimbusPost

About NimbusPost:

NimbusPost is a technology-enabled shipping platform helping 60,000+ global sellers simplify their shipping operations through reliable and hassle-free logistics solutions.

Role Overview:

We are looking for an enthusiastic and proactive Customer Success Intern to manage client relationships, understand customer requirements, support onboarding, and ensure a smooth customer experience.

Key Responsibilities:

- Build and maintain relationships with existing clients.
- Understand customer requirements and suggest suitable shipping solutions.
- Assist with client onboarding and platform guidance.
- Coordinate with internal teams to resolve customer queries.




- Follow up with clients to ensure customer satisfaction and retention.
- Identify opportunities for account growth and business development.
- Maintain client records, trackers, and reports.

Requirements:

- Freshers or candidates with 0–1 year of experience.
- Excellent verbal and written communication skills.
- Valuable interpersonal and problem-solving abilities.
- Basic knowledge of MS Excel.
- Interest in Customer Success, Client Relationship Management, or Account Management.
- Prior experience in sales, customer success, or logistics is an added advantage.

Interested candidates can share their CV at: [HIDDEN TEXT]

📌 Customer Success Internship (Gurugram)
🏢 Nimbuspost
📍 Gurugram