As a Pega Systems Developer, you will play a pivotal role in designing, developing, and maintaining advanced automation solutions using the Pega platform. This position is crucial for driving digital transformation initiatives and ensuring that our customer service operations are efficient, responsive, and innovative. The ideal candidate will have a strong technical background, deep knowledge of Pega systems, and a passion for creating impactful solutions that enhance our service delivery and customer experience.
Key Responsibilities:
- Design and implement complex business processes using the Pega platform.
- Develop and maintain custom code solutions to enhance system functionality.
- Collaborate with cross-functional teams to integrate Pega solutions into existing workflows.
- Ensure high performance and scalability of applications through rigorous testing and optimization.
- Provide technical support and troubleshooting for Pega-based applications.
- Stay updated with the latest Pega developments and industry best practices.
- Develop and maintain comprehensive documentation for Pega systems.
- Participate in code reviews and contribute to the continuous improvement of development practices.
- Mentor junior developers and provide guidance on Pega best practices.
- Support the deployment of new features and updates to production environments.
Qualification Criteria:
- Proven experience in developing and maintaining applications using Pega systems.
- Solid understanding of object-oriented programming and software development principles.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a fast-paced, dynamic environment.
- Strong communication skills, both written and verbal.
- Knowledge of database management and SQL.
- Experience with Agile development methodologies.
- Proficiency in HTML, CSS, and JavaScript.
- Understanding of web services and API integration.
- Certification in Pega systems is highly desirable.
Primary Skills:
- Pega Systems
- Object-Oriented Programming
- Agile Methodologies
Key Skills:
- HTML
- CSS
- JavaScript
- SQL
- Web Services
- API Integration
- Documentation
- Mentoring
- Testing
- Deployment