Description

What You'll Actually Be Doing

- Onboard scrum teams and maintain records: Validate "Scrum Team creation in ESC" requests (GUS/Linear link, Release Manager, org, geo, distribution list, CIs), and keep Scrum Team, CI-to-team, and Release Manager records accurate in OrgESC
- Support Change Request, Release, and Deploy records in OrgESC, including release train coordination and Green Light notifications. Track approvals, route CRs to CAB where required, and reinforce CI lead-time expectations
- Triage Fastlane intake requests and check eligibility. Verify SOX in-scope CIs on CRs, support RM sign-off on DET-managed production instances, and guide Federated teams toward Fastlane or RM-facilitated releases
- Handle DETRM engagement requests, guide teams toward automated deployments, publish and enforce change freezes (such as the Dreamforce freeze), announce process changes in Slack, and report on release volume,



success rate, and cancellations

You're Our Person If...

- 2–4 years in release, change, or service management, or in IT operations or DevOps
- Working knowledge of ITIL change management and CAB processes, plus familiarity with SOX and IT general controls
- Hands-on Salesforce experience (record management, reports, SOQL basics)
- Solid written communication, especially in Slack and across time zones, with detail orientation and an ability to manage many intake requests at once

Even Better If...

- Experience with GUS, Linear, and OrgESC
- Knowledge of CI/CD pipelines and deployment automation
- Experience with Slack Workflow Builder or other process automation
- Exposure to audit evidence preparation

📌 DET Senior Release Analyst (Hyderabad)
🏢 SalesForce-ad
📍 Hyderabad