12 Nov
|
Epsom Wellness u0026 Longevity
|
Mumbai
12 Nov
Epsom Wellness u0026 Longevity
Mumbai
- Working Days: 6 Days a Week Working Hours: 10 Hours a Day Location: As per clinic requirement Salary Budget: Up to ₹60,000 per month (depending on experience, suitability and interview performance). Roles &
- Responsibilities
- 1. Oversee the overall sales of the clinic and day-to-day operations and functioning of the aesthetic clinic.
- 2.
Client Consultation: Understand client requirements, explain treatment procedures, benefits, precautions, and aftercare instructions.
- 3. Sales and Revenue Targets: Achieve assigned monthly sales targets for skin treatments, packages, memberships, and approved skincare products.
- 4. Upselling and Cross-Selling: Recommend suitable add-on treatments, packages, and skincare products based on client needs without making misleading claims.
- 5. Client Relationship Management: Build strong client relationships, maintain followup records, encourage repeat visits, and support client retention.
- 6. Treatment Room Hygiene: Maintain cleanliness, sanitization, and sterilization of equipment and treatment areas in accordance with company protocols
- 7. Manage, supervise and coordinate clinic staff, including cosmetologists, therapists, receptionists and client coordination executives.
- 8. Ensure smooth clinic operations, staff productivity, discipline and adherence to schedules.
- 9. Manage client appointments, enquiries, consultations, follow-ups and customer relationships.
- 10. Handle escalated client queries, complaints and service-related concerns professionally.
- 11. Ensure excellent client experience, satisfaction and retention.
- 12. Monitor clinic performance and prepare daily, weekly and monthly operational and sales reports.
- Maintain staff attendance, grooming, discipline and performance records.
- 14. Ensure proper inventory management, stock availability and coordination for equipment maintenance.
- 15. Maintain clinic hygiene, cleanliness, safety standards and operational protocols.
- 16. Coordinate with doctors, cosmetologists and other clinical staff to ensure smooth treatment scheduling and workflow.
- 17. Conduct regular team meetings, guide employees and ensure achievement of assigned targets.
- 18. Coordinate with senior management regarding clinic performance, operational requirements and business development.
- Eligibility &
Experience
-
- Graduate in any relevant discipline.
- 6 Months Preferable experience in clinic management, (preferably) in an aesthetic clinic, dermatology clinic, cosmetology centre or medical spa.
-
Experience in managing teams and handling clinic operations.
-
- Strong understanding of aesthetic treatments and clinic services.
-
- Proven experience in sales management, revenue generation and target achievement.
-
Experience in handling client consultations, escalations and relationship management.
- Required Skills
-
- Sales-driven approach with the ability to achieve revenue targets.
-
- Excellent leadership and team management skills.
-
- Strong communication and interpersonal abilities.
-
- Excellent client-handling and problem-solving skills.
-
- Strong operational and administrative capabilities.
-
- Ability to manage multiple responsibilities independently.
-
- Professional grooming and presentation.
-
- Solid reporting, coordination and organisational skills.
📌 Clinic Manager (Mumbai)
🏢 Epsom Wellness u0026 Longevity
📍 Mumbai