We are looking for an energetic and customer-focused Client Relationship & Sales Executive to join a growing Kerala-based digital service business.

The role involves handling warm inbound customer enquiries and helping interested customers move smoothly from initial enquiry to confirmed booking.

Responsibilities

- Respond to inbound enquiries through WhatsApp and phone
- Understand customer requirements and provide appropriate service information
- Follow up with interested customers professionally
- Convert qualified enquiries into confirmed bookings
- Maintain accurate lead and follow-up records
- Coordinate internally to ensure a smooth customer experience
- Follow up consistently without being pushy or scripted

Who we're looking for

- Excellent spoken Malayalam
- Valuable English communication
- Confident and pleasant telephone communication
- Strong follow-up and customer-handling skills




- Comfortable with WhatsApp, calls and basic Excel/Google Sheets
- Previous experience in telesales, inside sales, customer service, admission counselling, client relations or lead conversion is preferred
- Fresh graduates with strong communication and sales aptitude are also welcome
- Candidates available during evening hours will be preferred

This is not a cold-calling role. Customer enquiries are provided.

We are particularly interested in candidates who enjoy working in a startup environment and are comfortable taking ownership of customer follow-up and conversion.

To apply: Please submit your CV along with your current location, availability and expected salary to [email protected].

📌 Client Relationship & Sales Executive – Malayalam (Kerala)
🏢 MindloomCare
📍 Kerala