Voy is a healthcare platform led by clinicians. We support people managing long-term health conditions with treatment plans backed by real evidence.

Founded in 2018, we started as MANUAL, focusing on hair loss, weight loss and men’s health. As we grew, we realised we could help more people. In 2025, we became Voy and expanded into more areas of health, including female hair loss, testosterone, menopause, dermatology and diagnostics with Do Health.

Today, Voy has around 750,000 active customers and has treated more than 2 million people since we began. We work across the UK, Germany, Brazil and India to make a new future of healthcare a reality. We’re approaching $1bn in ARR and have grown more than 100% year on year, every year since inception. At Voy, we let the evidence do the talking. In a published study of over 100,000 people, those who reached 12 months in the Voy programme and stayed engaged lost up to 24% of their body weight.

Our vision is straightforward: to make 100 years of healthy living within reach for everybody. Our mission is to bring quality care to everyone, at scale.

About Voy

Voy is a UK-headquartered international healthcare company with a presence across the UK, Germany and Brazil. In India,



we focus on weight management and GLP-1-based treatments, helping people access personalised healthcare solutions

What You’ll Be Doing ?

- Handle customer queries through our in-app chat platform and provide timely resolutions
- Guide clients on onboarding, programs, meal plans, renewals, and appointments
- Maintain SLAs, FRT, NRT, and customer quality scores
- Coordinate with cross-functional teams to resolve customer concerns
- Manage multiple chat conversations while ensuring a smooth customer experience

What We’re Looking For ?

- 1–3 years of experience in customer support or client servicing
- Excellent written English and strong communication skills
- Good typing speed and familiarity with WhatsApp Business/Web
- Strong multitasking, problem-solving, and customer-handling skills
- A self-motivated individual with high ownership and a hustler mindset
- Flexibility to work occasional off-hours based on business requirements

What We Offer ?

- Competitive salary
- Fast-track career growth
- Opportunity to work directly with founders
- Opportunity to be part of an international healthcare company

Website: https://joinvoy.in

📌 Chat Support Associate (Delhi)
🏢 VOY
📍 Delhi