12 Nov
|
Tusker Kitchens
|
Hyderabad
12 Nov
Tusker Kitchens
Hyderabad
Key Responsibilities
1. Customer Engagement & Lead Management
• Schedule appointments and meet new prospective clients.
• Conduct close follow-up on inbound (IB) leads to convert them into confirmed orders.
• Maintain qualified relationships and ensure a high level of customer service throughout the sales cycle. 2. Site Visits & Design Development
• Visit client locations across Bengaluru for site measurements and requirement discussions.
• Create kitchen designs based on current trends and customer preferences using design software.
• Prepare mood boards, 3D visuals, and presentations to help clients visualize concepts.
• Collaborate with internal designers, architects, and contractors as needed to finalize designs. 3. Sales & Business Growth
• Ensure continuous growth in the retail segment through proactive sales and networking.
• Achieve monthly and quarterly sales targets.
• Identify short-term and long-term business growth opportunities in the modular kitchen segment.
• Promote new products, finishes, and ongoing offers to attract potential customers. 4. Project Execution & Documentation
• Plan and coordinate kitchen installation activities with the operations team.
• Prepare and submit all required documentation for order processing and client approval.
• Present project walkthroughs for confirmed orders to ensure clarity on deliverables.
• Follow up with clients for payments as per company policy and ensure timely collections. 5. Customer Satisfaction & Relationship Management
• Ensure 100% customer satisfaction and strive to achieve 5-star ratings and referral business.
• Handle customer feedback, delivery schedules, and after-sales service effectively.
• Maintain professional relationships with all clients and ensure repeat business opportunities. 6. Reporting & Market Feedback
• Monitor market trends, competitor activities, and customer preferences.
• Provide periodic feedback on retail sales trends and product performance.
• Submit accurate weekly, monthly, and quarterly sales and revenue reports to management. 7. Team & Leadership Contribution
• Maintain strong coordination with showroom, production, and installation teams.
• Motivate and guide junior team members to deliver quality customer experience.
• Demonstrate professionalism, teamwork, and commitment to organizational goals.
📌 Senior Interior Designer (Hyderabad)
🏢 Tusker Kitchens
📍 Hyderabad