12 Nov
|
The Belgian Waffle Xpress
|
India
12 Nov
The Belgian Waffle Xpress
India
Hiring: Franchise Business Performance & P&L; Analyst Interns (2 Positions) Company: G Square & Company – The Belgian Waffle Xpress (TBWX) Work Mode: Fully Remote (Work From Home) Working Days: 6 Days a Week
Working Hours
10:00 AM – 7:00 PM (Including 1-hour break) Internship Duration: 3 Months Full-Time Opportunity: Potential full-time placement based on performance. About TBWXThe Belgian Waffle Xpress (TBWX) is a growing QSR and franchise brand operating across North India. We are building a structured franchise management system focused on improving outlet performance, operational efficiency and franchise profitability.
About the Role
We are looking for two analytical and business-oriented interns to join our Franchise Business Performance team. Each intern will be assigned a portfolio of franchise outlets and will be responsible for monitoring, analysing and improving their financial and operational performance. You will work extensively with online food delivery platforms like Zomato and Swiggy, Petpooja POS data and other business reports to identify growth opportunities, analyse store-level P&L;, improve ratings and help franchise partners increase profitability. This is not a routine data-entry or social media internship. It is a hands-on business management role where you will work with real business numbers, franchise partners and management.
Key Responsibilities
1. Store-Level P&L; and Performance Analysis
• Monitor daily, weekly and monthly sales performance of assigned outlets.
• Analyse revenue, order volumes, average order value (AOV), discounts, commissions and food costs.
• Track store-level expenses and profitability.
• Identify outlets with declining sales, high costs or poor contribution margins.
• Prepare detailed outlet-wise performance reports.
• Identify financial and operational gaps and recommend corrective actions. 2. Zomato & Swiggy Performance Management
• Deeply analyse outlet performance across Zomato and Swiggy dashboards.
• Monitor impressions, menu views, conversion rates, orders, cancellations and customer acquisition metrics.
• Identify reasons for low visibility, poor conversions and declining orders.
• Analyse advertising spends, campaign performance and Return on Ad Spend (ROAS).
• Recommend improvements in menu pricing, product positioning,
discounts and promotional campaigns.
• Identify opportunities to increase order volumes and average order value. 3. Ratings & Customer Experience Management
• Regularly monitor outlet ratings, customer reviews and feedback across platforms.
• Identify recurring customer complaints and service-related issues.
• Coordinate with franchise partners to resolve customer experience gaps.
• Develop strategies to improve ratings, customer retention and repeat orders.
• Track rating trends and improvements across assigned outlets. 4. Franchise Partner Relationship Management
• Act as the primary performance coordination point for assigned franchise partners.
• Regularly communicate store performance insights and business recommendations.
• Share structured weekly performance reports with franchise partners.
• Help partners understand their business numbers and identify profitability gaps.
• Follow up on the implementation of suggested improvements.
• Escalate operational, financial or platform-related issues to management. 5. Business Growth & Optimisation
• Identify opportunities to increase store revenue and profitability.
• Benchmark performance across different franchise outlets.
• Study successful outlets and replicate best practices across the network.
• Suggest strategies to improve order volumes, AOV and contribution margins.
• Track the impact of implemented strategies through measurable KPIs.
• Proactively identify underperforming outlets and develop improvement plans. Required Skills & Qualifications
• Strong analytical and problem-solving abilities.
• Good command of MS Excel and Google Sheets.
• Comfortable working with numbers, reports and business metrics.
• Solid communication and coordination skills.
• Ability to interpret data and convert it into actionable business insights.
• Self-disciplined and capable of working independently in a remote environment.
• Interest in business management, finance, analytics, operations or entrepreneurship. Preferred Educational Background:
• BBA, B.
Com, MBA, Economics, Finance, Business Analytics or related fields.
• Freshers are welcome to apply.
• Prior experience with Excel, business analytics, QSR or food delivery platforms will be an advantage. Internship Structure & ExpectationsParticularsDetailsPositions2 InternsWork ModeFully Remote / WFHWorking Days6 Days a WeekWorking Hours10:00 AM – 7:00 PMBreak1 HourInternship Duration3 MonthsProbationInitial 3 MonthsDevice RequirementOwn Laptop/Desktop MandatoryInternetStable Internet Connection RequiredFull-Time OpportunityBased on Performance Performance Tracking & Accountability
• Daily attendance and task tracking.
• Daily monitoring of assigned outlet performance.
• Regular updates on pending tasks and franchise partner coordination.
• Weekly outlet-wise performance reports.
• Weekly performance reviews with management.
• Monthly evaluation based on productivity, analytical quality, ownership and measurable improvements. Device & Infrastructure Requirements
• Candidates must have their own laptop or desktop.
• A reliable and reliable internet connection is mandatory.
• Candidates must have a suitable work environment to ensure uninterrupted productivity during
working hours
.
• The company will not be providing laptops or desktops for this internship. What You Will Learn
• Practical P&L; management of multiple businesses.
• Zomato and Swiggy platform analytics and performance optimisation.
• QSR business economics and unit-level profitability.
• Franchise relationship and performance management.
• Business intelligence, reporting and data-driven decision-making.
• Real-world exposure to managing and growing a multi-outlet franchise network. Career GrowthThis internship comes with an opportunity to transition into a full-time role within TBWX. Candidates demonstrating strong analytical abilities, ownership, consistency and the ability to drive measurable business improvements may be considered for full time placement upon successful completion of the 3-month internship.
• Interested candidates can share their CV along with their expected stipend to apply.
📌 P&L Analyst Intern (India)
🏢 The Belgian Waffle Xpress
📍 India