Company Description Kidsmate is a children’s lifestyle brand focused on delivering high-quality, safe products that spark creativity and imagination. The company offers a wide range of fun and practical items, including tricycles, kick scooters, e-bikes, kids’ cars, and related accessories. Kidsmate is committed to making everyday moments magical for children while providing worry-free, reliable solutions for parents. The team works to create joyful experiences that make childhood memorable and engaging for families. Role Description The E-Commerce Logistics Executive is a full-time on-site role based in Ludhiana, responsible for coordinating and managing end-to-end logistics operations for online orders. Day-to-day tasks include overseeing order processing, monitoring inventory levels, coordinating with warehouses and courier partners, and ensuring accurate and timely dispatch of products. The role involves tracking shipments, resolving delivery issues, and maintaining up-to-date records in e-commerce platforms and internal systems. The executive will work closely with customer service and sales teams to ensure smooth operations, meet delivery timelines, and enhance the overall customer experience.



The position also includes reviewing logistics performance data and suggesting improvements to increase efficiency and reduce operational costs. Qualifications
• Candidates should possess robust Logistics Management and Supply Chain Management skills to handle inventory, order fulfillment, and delivery coordination.
• Candidates should possess effective Customer Service and Communication skills to manage buyer queries, resolve delivery-related issues, and collaborate with internal teams and external partners.
• Candidates should possess Sales and basic e-commerce operations skills to support online order workflows and align logistics with promotional campaigns.
• Proficiency with e-commerce platforms, order management systems, and Excel or similar tools for reporting and data analysis.
• Strong attention to detail, problem-solving abilities, and the capacity to work in a fast-paced environment.
• Relevant experience in e-commerce logistics or supply chain operations, preferably in consumer products or toys.
• Diploma or degree in Logistics, Supply Chain, Business Administration, or a related field is preferred.

📌 E-Commerce Logistics Executive (Ludhiana)
🏢 Kidsmate
📍 Ludhiana