Senior Officer – IT Infra Company: GIA Apparel, Jordan Job Summary: Responsible for maintaining IT infrastructure, providing technical support, managing network and security systems, supporting IT projects, and ensuring smooth day-to-day IT operations.

Key Responsibilities
• Manage IT support tickets and ensure timely issue resolution.
• Provide technical support for hardware, software, operating systems, and network issues.
• Maintain and support network infrastructure, CCTV, access control, and security systems.
• Install, configure, and upgrade desktops, laptops, printers, and related IT equipment.
• Manage user accounts, permissions, and system access.
• Support IT infrastructure projects, system upgrades, and deployments.
• Maintain IT asset inventory, stock,



and equipment lifecycle records.
• Coordinate hardware repairs and replacements.
• Monitor IT systems and infrastructure performance.
• Prepare and maintain IT documentation, SOPs, and troubleshooting guides. Requirements
• Bachelor's Degree/Diploma in IT, Computer Science, or related field.
• 2-4 years of experience in IT Infrastructure or IT Support.
• Knowledge of networking, Windows environments, Active Directory, CCTV, and access control systems.
• Solid troubleshooting, communication, and problem-solving skills.

📌 Sr. Officer (Bengaluru)
🏢 gia apparel
📍 Bengaluru