We're Hiring | Senior Community Manager Calicut, Kerala | Full-time | On-site About Hoffice Hoffice is a premium managed workspace located in a beach-facing building at Coxswain 23, Calicut. We bring together founders, entrepreneurs, agency owners, growing teams and businesses with operations across Kerala and the GCC. We are looking for an experienced, organised and proactive Community Manager to oversee the overall functioning of Hoffice, lead day-to-day operations and create an exceptional workspace experience for our members. The Role As a Community Manager, you will take ownership of the workspace, its daily operations and the overall member experience. From ensuring operational excellence and maintaining the workspace to managing member relationships, coordinating teams and building an engaging professional community, you will play a central role in how Hoffice operates and grows. We are looking for someone who can take initiative, make sound decisions, manage responsibilities independently and maintain the standards expected of a premium managed workspace.

Key Responsibilities
1. Workspace & Operations Management
- Oversee the overall day-to-day functioning of the coworking space and ensure smooth operations.
- Maintain high standards of workspace presentation, cleanliness, organisation and readiness.
- Monitor facilities, utilities, internet connectivity, meeting rooms, cabins and common areas.
- Coordinate maintenance, housekeeping, vendors and external service providers.
- Manage workspace allocation, occupancy, meeting room schedules and facility requirements.
- Proactively identify operational issues and ensure timely resolution.
- Conduct regular workspace checks to maintain quality and service standards. 2. Member Experience & Relationship Management
- Oversee the complete member journey, including onboarding, orientation and ongoing support.




- Build and maintain strong professional relationships with existing members.
- Act as the primary point of contact for member requirements, feedback and concerns.
- Ensure a seamless experience throughout the membership lifecycle.
- Oversee membership administration, documentation, records and renewals.
- Anticipate member needs and ensure requests are handled efficiently and professionally. 3. Team Leadership & Coordination
- Lead, guide and coordinate the Junior Community Manager and front-of-house operations.
- Establish daily routines, delegate responsibilities and ensure consistent execution.
- Maintain accountability and service standards across the team.
- Foster a professional, welcoming and service-oriented work environment.
- Coordinate with the Hoffice leadership team on operational requirements and improvements. 4. Community Building & Events
- Plan, organise and host networking events, workshops, member gatherings and community initiatives.
- Facilitate meaningful introductions and professional connections among members.
- Oversee event planning, logistics, vendor coordination and execution.
- Create an engaging community that adds value to the businesses and individuals working at Hoffice. 5. Administration & Process Management
- Oversee membership-related administrative processes and maintain accurate records.
- Coordinate membership agreements, renewals, invoices and related documentation.
- Maintain occupancy reports, operational records and internal documentation.




- Identify opportunities to improve operational efficiency and member satisfaction.
- Work closely with management to implement processes and maintain consistent service standards. What We're Looking For -2–4 years of experience in community management, coworking operations, hospitality, serviced offices or premium client-facing management. -Previous experience in managing daily operations and coordinating teams. -Strong organisational, administrative and problem-solving abilities. -Excellent interpersonal and communication skills. -Ability to take ownership, work independently and make decisions confidently. -Experience in team supervision, vendor coordination and event management. -A professional and composed approach to handling members, including founders and senior business owners. -Strong attention to detail and a proactive approach to maintaining service standards. -Fluency in English and Malayalam, both spoken and written.

What We Offer
- An opportunity to lead the operations and community of a premium managed workspace.
- Direct interaction with founders, entrepreneurs and business leaders from Kerala and the GCC.
- A team-oriented working environment with opportunities to grow alongside Hoffice.
- The opportunity to shape operational standards, build a strong community and contribute to the company's growth.

How to Apply
If you have the experience and mindset to take ownership of a premium workspace, we'd love to hear from you. ? Email:[email protected] WhatsApp : +91 96333 32122 Please s hare your CV along with a brief introduction highlighting your relevant experience in operations, hospitality, community management or client relationship management. Website: hofficeglobal.com

Location:
Calicut, Kerala Employmen t Type: Full-time Work Mode : On-site

📌 Senior Community Manager (Kozhikode)
🏢 hofficeglobal
📍 Kozhikode