Company Description Frikly is India’s direct-to-consumer destination for interior materials and décor, combining a large online catalogue with immersive in-person experiences. The company operates flagship Experience Centers in Bangalore, Hyderabad, and Ahmedabad, where customers can explore products and finishes firsthand. Frikly’s mission is to help clients make confident design decisions by blending digital convenience with physical store engagement, ensuring style, quality, and value. The company is supported by experienced industry leaders, including Niraj Shah (Founder & CEO of Wayfair), James Savarese (Former COO of Wayfair), and Velvet Sea Ventures, a New York–based venture fund. This backing enables Frikly to scale thoughtfully while investing in talent and customer experience. Role Description The Assistant Store Manager is a full-time, on-site role based in Delhi, India. This role supports the Store Manager in overseeing daily store operations, including floor supervision, staff scheduling, and ensuring store standards are consistently met. Responsibilities include guiding the sales team, monitoring visual merchandising, and assisting customers with product selection to create a seamless and positive in-store experience. The Assistant Store Manager helps track sales performance, manages basic inventory processes,



and supports retail loss prevention efforts. This role also involves coaching team members, resolving customer concerns, and collaborating with management to execute promotional activities and store initiatives. Qualifications
• Customer-focused

skills:
ability to drive Customer Satisfaction and deliver high-quality Customer Service.
• Interpersonal

skills:
robust Communication skills for engaging customers, supporting team members, and coordinating with management.
• Operational

skills:
experience in Store Management, including day-to-day floor supervision and basic inventory oversight.
• Risk and compliance

skills:
understanding of Retail Loss Prevention practices and adherence to store policies and procedures.
• Relevant

experience:
prior experience in retail or customer-facing roles, preferably in home décor, interiors, or lifestyle products.
• Leadership abilities: capability to motivate staff, handle escalations, and support performance targets.
•

Education:
diploma or bachelor’s degree in business, retail management, or a related field preferred.
• Other: comfort working in a fast-paced environment, basic familiarity with POS systems, and willingness to work retail hours including weekends and holidays.

📌 Assistant Store Manager (India)
🏢 Frikly
📍 India