Selected Intern's Day-to-day Responsibilities Include
• Manage and allocate service call assignments to respective service centers, ensuring timely coordination and execution.
• Maintain and update MIS reports, handling large datasets using MS Excel, Pivot Tables, and other data management tools.
• Must possess a valuable understanding of technical service-related terminology and processes to effectively coordinate with service centers and customers
• Coordinate with customers to schedule service appointments based on their requirements and availability.
• Conduct post-service follow-up calls to gather customer feedback and ensure satisfaction.
• Coordinate with senior executives to facilitate the timely processing, tracking,



and resolution of customer claims About Company: Zopper is currently in the business of life care of assets and deals with mobile/appliances/furniture/lifestyle-specific insurance/protection products. We work with multiple general insurance companies and co-create/co-design protection products. We are one of the largest players in this space. In addition, we are a technology-enabled digital service provider. We work with many insurance companies and co-create/design traditional/bite-sized insurance products in life, health, and motor domains.

📌 Service Operations (Kolkata)
🏢 Zopper
📍 Kolkata