Company Description Go E-Went is a smart EV rental platform that provides affordable, reliable, and eco-friendly electric scooters for urban commuters and gig workers. The company primarily serves delivery riders partnering with platforms such as Zomato, Swiggy, Blinkit, and similar services. Go E-Went focuses on accessibility through flexible rental plans, app-based booking, secure payments, and dependable roadside assistance. With an emphasis on convenience, cost efficiency, and sustainable transportation, Go E-Went helps riders work more productively while reducing their environmental impact.

Location:
Kolkata Employment Type: Full-time Work Mode: On-site Salary-25-35k

Key Responsibilities
• Manage and oversee the day-to-day operations of the hub to ensure smooth and effective functioning.
• Monitor and manage EV fleet, vehicle availability, utilization, charging, maintenance, and inventory.
• Coordinate with riders, delivery teams, and internal stakeholders to ensure timely and efficient deliveries.
• Handle rider queries, operational concerns, and escalations and ensure timely resolution.
• Manage crowd flow and rider movement within the hub while maintaining a safe and organized work environment.
• Ensure strict adherence to operational processes, safety standards, and company protocols.
• Track key operational metrics and identify areas for improvement in hub productivity, fleet utilization, and delivery performance.
• Coordinate with relevant teams for EV charging, maintenance, repairs, and other fleet-related requirements.
• Identify operational challenges and implement effective solutions and process improvements.




• Maintain accurate records and ensure timely reporting of hub operations, fleet status, inventory, and other key metrics.
• Support and lead the hub team to achieve daily operational targets and maintain high service standards.
• Collaborate with cross-functional teams to ensure seamless execution of last-mile delivery operations.
• Promote a culture of accountability, teamwork, safety, and operational excellence. Required Qualifications & Skills
• Prior experience in fleet management, hub operations, or last-mile delivery.
• Minimum 1–3 years of experience in fleet management, hub operations, or last-mile delivery in the EV or automotive industry.
• Strong problem-solving and decision-making skills with the ability to handle operational challenges effectively.
• Excellent communication, interpersonal, and leadership skills.
• Ability to manage and coordinate multiple operational activities in a fast-paced environment.
• Proficiency in logistics management software, fleet management systems, and other operational tools.
• Strong organizational skills with the ability to prioritize tasks and meet operational deadlines.
• Ability to manage teams, coordinate with riders, and handle escalations professionally.
• Familiarity with the EV ecosystem, electric vehicle fleet management, or last-mile delivery operations will be an added advantage.
• A Bachelor’s degree in Business Management, Supply Chain Management, Logistics, Operations, or a related field is preferred.
• Ability to work effectively in a collaborative, high-pressure, and target-driven environment.

📌 Hub Manager (Kolkata)
🏢 Go E-Went
📍 Kolkata