Role: Lead Business Systems Analyst (BSA) Total
Experience:
7+ Yrs
Location:
Bangalore Work Mode: Hybrid
Key responsibilities
include:
• Lead functional activities across the software development lifecycle, including process flows, requirements gathering, functional design, configuration, testing, deployment, and production support.
• Partner with IT and business stakeholders to assess requirements, evaluate solution alternatives, and recommend effective and scalable solutions.
• Coordinate with technical and cross-functional teams to ensure successful implementation of enhancements and changes.
• Support ongoing application operations while adhering to established SLAs/SLOs. Required Qualifications
• Minimum 7 years of experience with SAP OTC, DTS, and Services/Services to Cash, including requirements gathering, system design, configuration/development, functional testing, go-live, and production support.
• In-depth knowledge of Order to Cash, Demand to Supply, and Services to Cash processes, including order creation, logistics, and inventory management.
• Strong understanding of third-party warehouse management systems and integrations.
• Understanding of application integration concepts and data flows between SAP and applications such as Vertex and Salesforce.
• Good understanding of Revenue Recognition.
• Experience supporting enterprise applications within defined SLAs/SLOs.
• Experience with SaaS applications such as Salesforce is preferred but not required.
• Strong analytical and problem-solving skills with the ability to evaluate alternatives and design productive solutions.
• Strong leadership, stakeholder management, negotiation, and cross-functional coordination skills.
• Strong project management capabilities, including defining scope, establishing timelines, coordinating resources, communicating status, and managing delivery.
• Excellent written and verbal communication skills, including experience presenting to business and IT stakeholders.
📌 Lead Business Systems Analyst (India)
🏢 UST
📍 India