Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational perks to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Senior Salesforce Project Manager Experience
• 8 to 9 years of overall IT experience
• Minimum 5 years of relevant Salesforce Project Management experience
• Proven experience managing large-scale Salesforce transformation and implementation programs

Location:
Onsite/Offshore (as applicable) Job Summary We are seeking an experienced Senior Salesforce Project Manager to lead complex Salesforce implementation, migration, and transformation programs. The ideal candidate will have a strong track record of managing large cross-functional teams, overseeing multiple workstreams and portfolios, and delivering enterprise-wide Salesforce solutions. This individual will serve as the primary point of contact for stakeholders, ensuring successful program execution, governance, risk management, and value realization.

Key Responsibilities
• Lead end-to-end Salesforce implementation and transformation projects across multiple business units.
• Manage large project teams consisting of Salesforce architects, business analysts, developers, testers, integration specialists, and change management resources.
• Own project planning, scope management, budgets, timelines, resource allocation, and overall delivery governance.




• Establish and manage program governance structures, steering committee reviews, executive reporting, and stakeholder communications.
• Drive Agile and Waterfall project delivery methodologies as appropriate.
• Identify, assess, and mitigate project risks, issues, dependencies, and escalations.
• Coordinate with business stakeholders, technology teams, vendors, and Salesforce partners to ensure successful delivery.
• Manage multiple concurrent Salesforce projects and portfolios while maintaining quality and delivery commitments.
• Ensure alignment with business objectives, enterprise architecture standards, and Salesforce best practices.
• Monitor project health, KPIs, financials, and resource utilization.
• Lead client workshops, executive reviews, and status reporting meetings. Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• Minimum 8-9 years of overall professional experience.
• Minimum 5 years of Salesforce Project Management experience.
• Demonstrated experience leading enterprise-scale Salesforce implementations and transformation initiatives.
• Experience managing teams of 20+ resources across multiple locations and time zones.
• Strong understanding of project governance, budget management, resource planning, and delivery management.
• Experience working directly with executive stakeholders and steering committees.
• Strong understanding of Agile, Scrum, and hybrid delivery methodologies. Preferred Salesforce Experience Experience delivering solutions across multiple Salesforce clouds, including:
• Sales Cloud
• Service Cloud
• Experience Cloud
• Marketing Cloud
• Data Cloud
• Field Service
• Salesforce Platform
• Agentforce (preferred)
• Salesforce ITSM and CMDB solutions (preferred) Leadership & Communication Skills
• Excellent verbal and written communication skills.
• Strong executive presence and stakeholder management capabilities.
• Proven ability to influence decision-making at senior leadership levels.
• Strong people leadership and team management skills.
• Ability to manage complex stakeholder environments and competing priorities.
• Excellent presentation, negotiation, and conflict resolution skills. Preferred Certifications
• Salesforce Certified Administrator
• Salesforce Business Analyst Certification
• Salesforce Consultant Certifications (Sales/Service Cloud)
• PMP, PRINCE2, or equivalent Project Management certification




• Certified Scrum Master (CSM) or SAFe Certification Success Factors The Successful Candidate Will Demonstrate
• Strong ownership and accountability for delivery outcomes.
• Experience managing large portfolios and enterprise transformation programs.
• Ability to lead diverse global teams.
• Excellent client engagement and relationship management skills.
• Consistent track record of delivering projects on time, within budget, and with high customer satisfaction. Experience Range: 8-9 Years Overall | 5+ Years Salesforce Project Management Role Level: Senior Project Manager Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. *Notice to Job Seekers Regarding Impersonation and Fraudulent Job Offers* It has come to our attention that unauthorized individuals and entities are impersonating Milestone Technologies, Inc. on various job boards/portals, specifically Naukri.com and Linkedin.com Please be advised of the following official Milestone Technologies recruitment policies: Official Communication Channels All legitimate email communications from our recruitment team will originate ONLY from the domains: @milestone.tech. We do not use generic email services (e.g. @gmail.com, @yahoo.com, @outlook.com) or unofficial third party messaging apps to conduct formal business. No Recruitment Fees Milestone Technologies never requests any form of payment, "security deposit", "laptop/equipment fee", or "processing fee" at any stage of the recruitment or onboarding process. Any request for money in exchange for an interview or job offer is a scam.

📌 Senior Project Manager (Kochi)
🏢 Milestone Technologies
📍 Kochi