Role & responsibilities Requirements Gathering: Collaborate with clients to understand their business processes, objectives, and challenges. Conduct in-depth requirements gathering sessions to identify their software needs. Solution Design: Develop customised solutions using Zoho People and other Zoho applications to meet the client's specific business requirements. Create detailed functional and technical documentation. Configuration and Customisation: Configure and customise Zoho People to align with the client's business processes. This includes creating custom modules, workflows, fields, and reports. Integration: Integrate Zoho People with other third-party applications, ensuring seamless data flow and system interoperability. Training: Provide training and support to end-users, enabling them to effectively utilise Zoho People and associated applications. Testing: Conduct thorough testing of configured solutions to ensure they meet the client's requirements and are free of errors or issues. Optimisation: Continuously monitor and evaluate the performance of Zoho applications, identify areas for improvement, and implement optimisations to enhance efficiency and effectiveness. Troubleshooting: Investigate and resolve technical issues and challenges related to Zoho People and other Zoho applications. Client Communication:
Maintain clear and open communication with clients throughout the implementation and optimisation process, providing updates and addressing their concerns. Documentation: Create and maintain detailed documentation of the Zoho People configuration, customisation, and processes for reference. Preferred candidate profile
• 0-2 Yrs of experience
• Strong English written and verbal communication skills are a must.
• To lead with a hands-on approach a deep dive analysis of the customers' needs and requirements.
• Is confident, articulate, succinct, skilled and has sound judgment and critical thinking skills.
• Self-Motivated and Tenacious with excellent follow through skills.
• Ability to act independently, take initiative and drive tasks and issues to resolution.
• Business automation and workflow process development desirable.
• Prior knowledge of any HRMS/ CRM software is preferable.
• HRMS/CRM IMPLEMENTATION experience is an added advantage Job Location
- Mogappair West, Chennai Time
- 9AM
- 6pm Face 2 Face interview Mandatory Walkin Timings
- 10 AM
- 4PM Walk-in details Linz Technologies Cdc 3 Office Mogappair, Chennai
- 37 https://maps.app.goo.gl/k1trsWXcujdg2tFc8 Whatsapp
- (phone hidden) Email
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[email protected] www.linztechnologies.com
📌 Zoho Functional Consultant/ Business Analyst (Chennai)
🏢 Linz Technologies
📍 Chennai