Experience:
5-8 years

Key Responsibilities
Ensure uninterrupted day-to-day IT operations across end-user systems, network, and enterprise tools Lead IT support (L1/L2) to deliver timely resolution of user issues and service requests Oversee device management, access provisioning, and onboarding/offboarding processes Maintain IT security controls, patching, and compliance hygiene Manage incidents, perform root cause analysis, and implement preventive actions Coordinate with vendors and internal stakeholders to meet service expectations Maintain documentation and ensure proper knowledge transfer for transition Required Experience & Skills 5-8 years of experience in internal IT infrastructure and support Hands-on experience with:



End-user computing (Windows/Ubuntu/Mac management) Google Workspace Video Conference Support & Scheduling Networking and firewall management Cloud platforms (AWS/GCP) Identity & access management (AD, Google oAuth, SSO, MFA) Working knowledge of IT security and compliance practices Prior experience handling IT operations independently or in a lead role Key Expectations Ensure service continuity with minimal disruption to business operations Provide dependable and responsive IT support to internal users Stabilize ongoing operations and close critical gaps, if any

📌 Network Engineer (India)
🏢 MarbleX
📍 India