About the job Job Title: Salesforce Solution Architect (Agentforce Revenue Management / ARM Specialist)

Experience:
15
- 20 Years Employment Type: Permanent | Full-Time Shift & Hours: Regular Shift

Location:
Hyderabad Role Overview:
• Forsys Inc. is a technology consulting firm that helps enterprises modernise how they run revenue operations — from CPQ and Quote-to-Cash through to pricing, resourcing and delivery. We partner with our clients on high-impact, complex transformation programmes rather than staffing commodity work, which means our architects stay close to the design decisions that matter. We invest heavily in the growth of our consultants, from platform certifications to early access to emerging Salesforce capabilities such as Agentforce. Senior architects join us for the depth of the Lead-to-Cash problems and the freedom to shape the solution rather than just govern a slide pack.

Key Responsibilities
• As a Senior Salesforce Solution Architect specialising in Agentforce Revenue Management (ARM) and Revenue Cloud, you will lead the Solution Delivery Lifecycle — translating complex business requirements into scalable, secure and supportable technical designs. You will architect end-to-end Quote-to-Cash solutions and govern the corporate business applications roadmap across Sales Cloud, Service Cloud and Experience Cloud. The role is deliberately hands-on: you will run design reviews, guide build teams, unblock technical issues and align stakeholders from business sponsors to engineering leads. Your design decisions directly determine how reliably our clients can quote, contract, bill and recognise revenue at scale.

Requirements:
• Act as the design authority for end-to-end Quote-to-Cash solutions on Agentforce Revenue Management and Revenue Cloud, covering product and pricing models, guided selling, quoting, ordering, contracts, billing and revenue recognition.
• Lead the Solution Delivery Lifecycle from requirement elaboration through design, build oversight, testing support and deployment, translating complex business processes into scalable technical designs.




• Define and govern the future-state architecture and roadmap for corporate business applications across Sales Cloud, Service Cloud and Experience Cloud, ensuring a coherent platform strategy rather than point solutions.
• Architect ARM-specific capabilities including dynamic pricing waterfalls, order decomposition and orchestration, subscription and usage-based billing, amendments and renewals, and contract lifecycle management.
• Design integration patterns between Salesforce and enterprise ERP, finance, provisioning and data platforms, with transparent interface contracts, error handling and reconciliation approaches.
• Chair and contribute to architecture governance forums — conducting design reviews, enforcing architectural standards, security policies, data models and Salesforce best practices, and signing off on technical approaches.
• Provide hands-on technical guidance to delivery teams: reviewing Apex, LWC and configuration, debugging complex defects, performing performance and scalability analysis, and supporting unit and integration testing.
• Partner with business stakeholders, product owners and programme leadership on solution options, trade-offs, effort estimation and presales/solutioning input for new and expanding engagements. What You'll Bring — Required
• 15+ years of total IT experience, with 15+ years of relevant experience on the Salesforce platform in architecture and solution delivery roles.
• Minimum 3 years of hands-on experience in the Agentforce Revenue Management (ARM) / Revenue Cloud domain, including product catalogue, pricing, quoting, ordering and billing design.
• Strong background in legacy Salesforce CPQ and Billing, with the ability to assess, migrate and re-architect existing implementations onto Revenue Cloud / ARM.




• Proven end-to-end Quote-to-Cash architecture experience, including order orchestration, subscription and usage-based billing, amendments, renewals and revenue recognition principles (ASC 606 / IFRS 15).
• Solution architecture depth across Sales Cloud, Service Cloud and Experience Cloud, including data modelling, sharing and security, governor limits and large-volume design considerations.
• Hands-on technical capability to review and guide builds in Apex, Lightning Web Components, Flow and declarative configuration, alongside integration design using REST/SOAP APIs, events and middleware.
• Experience integrating Salesforce with enterprise ERP and finance systems (for example SAP, NetSuite or equivalent) and the ability to define robust integration and reconciliation patterns.
• Excellent stakeholder management and communication skills, with a track record of leading design reviews, architecture governance and executive-level solution discussions. What You'll Bring — Preferred
• Salesforce Architect-level certifications (Application Architect, System Architect, or CTA) and Revenue Cloud / CPQ Specialist credentials.
• Exposure to Agentforce and AI-agent-driven capabilities applied to revenue and service processes.
• MuleSoft or other middleware and iPaaS experience for enterprise integration landscapes.
• Industry domain depth in subscription-heavy sectors such as high-tech, software, telecommunications or manufacturing.
• Presales and estimation experience — solution shaping, effort sizing and proposal support for large transformation programmes. Eligibility / Qualification
• 15+ years of total IT experience with 15+ years relevant Salesforce platform experience, including a minimum of 3 years in Agentforce Revenue Management / Revenue Cloud. Bachelor's or Master's degree in Engineering, Computer Science or a related discipline (B.
E. / B.
Tech. / M.
Tech. / M.
S. / MCA) is preferred. Salesforce certifications are strongly preferred; exceptional ARM and Quote-to-Cash architecture depth will be considered alongside certification status.

📌 Solutions Architect (Hyderabad)
🏢 Forsys
📍 Hyderabad