About the Company
Travel Luxis Co., Ltd. is a Thailand-based Destination Management Company (DMC), specializing in B2B travel services for travel agencies and corporate clients. Our expertise covers MICE, GIT, FIT, hotels, sightseeing, transfers, luxury travel experiences, and customized event management across Thailand. With competitive B2B rates, strong supplier relationships, and 24/7 on-ground assistance, we are committed to delivering reliable and high-quality destination management services.

About the Role
We are seeking an experienced, commercially driven, and result-oriented Sales & Operations Manager to lead our Lucknow office. The ideal candidate will take ownership of B2B sales development, reservations, operational efficiency, team performance, and business profitability while working closely with our Bangkok office.

Key Responsibilities
Business Development & Sales
• Develop and strengthen B2B relationships with travel agencies, tour operators, and corporate clients across India.
• Drive revenue growth, enquiry conversions, repeat business, and profitability.
• Manage competitive proposals, quotations, rate negotiations, and sales pipelines.
• Identify new markets, business opportunities, and strategic partnerships. Operations & Service Delivery
• Oversee end-to-end operations for FIT, GIT, MICE, hotels, sightseeing, and transfers.
• Ensure accurate quotations, timely confirmations, and seamless booking execution.
• Coordinate with Thailand-based hotels, suppliers, transport providers, and ground teams.
• Manage escalations,



service quality, and operational challenges effectively. Team Leadership & Performance
• Lead, mentor, and develop the sales and operations teams.
• Establish clear KPIs, performance targets, and accountability.
• Monitor daily reporting, booking pipelines, response times, and conversion performance.
• Improve workflow efficiency, productivity, and customer satisfaction. Qualifications & Experience
• 5–10 years of relevant experience in B2B travel, DMC operations, outbound tourism, or MICE.
• Robust destination knowledge of Thailand is highly preferred.
• Proven experience in managing sales and operations teams.
• Demonstrated ability to achieve sales targets and manage profitability.
• Excellent communication, negotiation, leadership, and problem-solving skills.
• Proficiency in MS Office, CRM systems, and travel booking platforms.
• Bachelor's degree in Tourism, Hospitality, Business Management, or a related discipline preferred.
• Ability to work independently and coordinate effectively with Thailand-based teams. What We're Looking For A proactive and accountable professional who can take ownership of business growth, lead a team independently, and deliver consistent operational excellence. Compensation & Joining ?

Salary:
Competitive, commensurate with experience and expertise. ? Joining: Immediate joiners preferred.

How to Apply
Interested candidates may share their updated CV through LinkedIn or our official email [email protected]

📌 Sales & Operations Manager –B Thailand DMC (Lucknow)
🏢 TRAVEL LUXIS CO LTD (THAILAND DMC)
📍 Lucknow