About the Role
We are looking for an experienced Senior Manager – Client Servicing & Conceptualization who can transform client briefs into compelling experiential concepts and winning pitch presentations. The ideal candidate should be a strategic thinker with a strong creative mindset, capable of understanding client objectives, developing cutting-edge ideas, preparing high-impact presentation decks, and confidently presenting concepts to senior client stakeholders.

Key Responsibilities
Client Understanding & Strategy
• Meet clients to understand business objectives, communication goals, and event requirements.
• Interpret client briefs and convert them into strategic creative directions.
• Conduct brainstorming sessions and lead ideation for pitches and proposals.
• Build long-term relationships by becoming a trusted strategic partner for clients. Concept Development Develop original concepts and experience strategies for:
• Corporate Events
• Brand Activations
• Government Projects
• Exhibitions
• Conferences & Summits
• Festivals
• Tourism Experiences
• Product Launches
• Experiential Marketing Campaigns Presentation Development
• Develop compelling pitch presentations with a clear storyline and persuasive narrative.
• Create mood boards, inspiration references, colour palettes, experience maps, and visual directions. Pitch Leadership
• Present concepts and proposals to clients with confidence and clarity.
• Lead client discussions, respond to feedback, and refine concepts accordingly.




• Work alongside the business development team during pitches and competitive presentations.
• Represent the creative vision while balancing feasibility, budget, and client objectives. Cross-functional Collaboration
• Work closely with 3D designers, graphic designers, production teams, content writers, and project managers.
• Guide creative teams to ensure concepts are translated accurately into visuals and execution plans.
• Review creative outputs to maintain consistency with the approved concept. Required Skills Creative & Strategic Thinking
• Exceptional conceptual thinking and ideation skills.
• Ability to convert abstract client briefs into compelling experiential concepts.
• Strong understanding of storytelling and experience design.
• Excellent visualization and creative problem-solving abilities. Presentation & Communication
• Expert-level PowerPoint skills.
• Strong command over presentation structuring and visual storytelling.
• Excellent verbal communication and presentation skills.
• Ability to confidently present to CXOs, marketing leaders, and government officials. Design Understanding
• Strong aesthetic sense with knowledge of typography, colour, composition, and layout.




• Good understanding of spatial planning, event layouts, exhibitions, and experience flow. AI & Creative Tools Hands-on experience with:
• ChatGPT
• Midjourney
• Claude
• Canva AI
• Other Generative AI platforms Ability to leverage AI for concept generation, mood boards, visual references, content development, and presentation enhancement. Preferred Qualifications
• Bachelor's degree in Design, Architecture, Interior Design, Event Management, Visual Communication, Fine Arts, or a related discipline.
• 7–8 years of experience in:
• Event & Experiential Agencies
• Brand Activation Agencies
• Exhibition Design Companies
• Creative & Marketing Agencies
• Experience Design Studios What We're Looking For We're looking for someone who:
• Can independently handle client briefs from concept to presentation.
• Thinks strategically while maintaining a strong creative perspective.
• Creates ideas that are innovative, practical, and pitch-worthy.
• Excels at building presentations that win business.
• Is confident presenting ideas to clients and defending creative decisions.
• Has a strong eye for aesthetics, storytelling, and experiential design.
• Understands budgets and production feasibility while developing concepts.
• Collaborates effectively with multidisciplinary creative teams.
• Is passionate about innovation and continuously explores emerging technologies, AI, and global experiential trends.

📌 Senior Manager – Client Servicing (New Delhi)
🏢 C S Direkt Events and Exhibitions
📍 New Delhi