Technical Product Liaison Digital Health
• Telehealth
• Business Analysis
• Stakeholder Management
• User Acceptance Testing
• Product Documentation

About the Role
We are seeking a highly organized and technically proficient Technical Product Liaison to bridge the gap between business stakeholders — clinicians, marketing, patients, and administrators — and our Engineering organization. This is not a traditional Project Manager role, and not a software development role. As the Technical Product Liaison, you will serve as the central communication bridge between business stakeholders and Engineering, ensuring that product requirements are accurately translated, effectively implemented, thoroughly validated, and successfully adopted. You will work closely with clinicians, administrators, marketing, patients, Product Management, Engineering, and QA to keep every release grounded in real stakeholder need and verified before and after it ships. The Mission Bridge the gap between business stakeholders and Engineering teams by ensuring that:
• Stakeholder requirements — clinical, operational, and patient-facing — are fully understood before development begins.
• Engineering receives explicit, unambiguous, actionable requirements.
• Features are validated against real patient and provider workflows before release.
• Releases are verified as correctly implemented and successfully adopted after deployment. You own the connective thread between stakeholder requirements and successful product adoption, ensuring every release delivers measurable value to users while improving clinical, operational, and business outcomes.

Key Responsibilities
Cross-Functional Coordination
• Coordinate activities between business stakeholders and Engineering throughout the product lifecycle.




• Maintain visibility into requirement status, validation progress, and release readiness.
• Identify communication gaps and proactively drive alignment across teams.
• Ensure stakeholder feedback is incorporated into product improvements. Requirements & Translation
• Gather requirements from clinicians, administrators, marketing, and patient-facing teams.
• Translate business and clinical needs into functional requirements Engineering can build against.
• Clarify ambiguity before development starts, not after. Stakeholder Bridge
• Serve as the primary liaison between clinicians, business stakeholders, Product Management, Engineering, QA, UX/UI, and Operations, ensuring information flows effectively across teams and product decisions are clearly understood.
• Facilitate discussion between clinicians, administrators, marketing, developers, QA, and designers.
• Surface and resolve communication gaps proactively. Validation
• Perform Functional QA and coordinate User Acceptance Testing (UAT) against documented business and clinical requirements.
• Coordinate stakeholder validation and sign-off prior to production release.
• Verify that production deployments meet business expectations and operational workflows.
• Work closely with Engineering and QA to resolve issues identified during validation. Documentation & Adoption
• Maintain workflow documentation, knowledge base articles,



product documentation, SOPs, release notes, and user guides.
• Train internal stakeholders on new capabilities and workflows.
• Monitor post-release adoption, gather feedback, and recommend operational improvements. Required Qualifications
• 4–8 years of experience in Product Operations, Business Analysis, Technical Product Support, Product Implementation, Functional Consulting, Technical Coordination, or similar customer
- or product-facing roles.
• Strong understanding of the Software Development Life Cycle (SDLC), Agile methodologies, and modern software delivery practices.
• Excellent written and verbal English communication skills.
• Comfortable working independently with both technical and non-technical stakeholders.
• Software development experience is not required; however, the ability to work effectively with technical teams is essential. Preferred Experience
• Digital Health or Telemedicine platforms.
• Healthcare SaaS products.
• Patient-facing healthcare applications.
• Clinical or provider workflow solutions.
• Healthcare operations or regulated software environments.
• Experience collaborating with cross-functional product, engineering, and clinical teams. Success in This Role Within your first year, you will have:
• Improved collaboration between business stakeholders and Engineering.
• Reduced requirement ambiguity and communication gaps.
• Improved release quality and stakeholder confidence through effective validation and communication.
• Established high-quality documentation and operational processes.
• Improved user training and product adoption.
• Built strong feedback loops that drive continuous product improvement.

📌 Technical Product Liaison (India)
🏢 Ekshvaku Tech Innovations
📍 India